Technical Program Manager, Claims Tech & Risk

Amazon Inc.; Austin (TX); On-site; USD 127,000 - 172,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Inc. seeks a Technical Program Manager to lead claims technology initiatives, coordinating with engineering, claims operations, legal, and risk teams to ensure successful integrations and data-driven improvements.

You will own programs across multiple teams, drive governance and milestones, and translate business requirements into executable technical plans while upholding security and compliance.

Qualifications

• 3+ years of technical product or program management experience.
• 2+ years of software development experience.
• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.
• 3+ years of working directly with engineering teams experience.
• Experience supporting claims, insurance, risk, litigation, or incident management platforms.

Responsibilities

• Own end-to-end delivery of claims technology programs spanning multiple engineering teams and stakeholder organizations.
• Coordinate technical execution for integrations with TPAs, insurers, claims vendors, legal systems, operational platforms, and enterprise data services.
• Establish program governance, milestones, risks, dependencies, and communication mechanisms across complex initiatives.
• Partner with Product Managers to translate business requirements into executable technical plans.
• Drive resolution of technical blockers, architectural dependencies, and operational readiness activities.
• Collaborate with engineering teams to define implementation approaches, rollout strategies, and success metrics.
• Lead program reviews, executive updates, and cross-functional planning activities.
• Build mechanisms to improve predictability, visibility, and execution quality across the claims technology portfolio.
• Ensure compliance, data governance, security, and operational requirements are incorporated into program planning.

Skills

Technical program management

Software development

Cross-functional leadership

Risk management

Project management

Job description

Amazon Inc. seeks a Technical Program Manager to lead claims technology initiatives, coordinating with engineering, claims operations, legal, and risk teams to ensure successful integrations and data-driven improvements.

You will own programs across multiple teams, drive governance and milestones, and translate business requirements into executable technical plans while upholding security and compliance.