Technical Program Manager: Claims & Risk Platforms

Amazon Inc.; Tempe (AZ); Presencial; USD 127.000 - 172.000; Jornada completa

Descripción de la vacante

Amazon Inc. seeks a Technical Program Manager to lead technology initiatives supporting claims, risk, and litigation operations.

This role owns end-to-end delivery across a portfolio of claims-related products and platforms, coordinating with engineering and business stakeholders to ensure successful integrations, data initiatives, and operational capabilities. The TPM acts as the bridge between product managers and claims operations, legal, and technology teams, navigating ambiguity and

Formación

• 3+ years of technical product or program management experience.
• 2+ years of software development experience.
• 3+ years of project management disciplines including scope, schedule, budget, quality, risk and critical path management.
• Experience managing programs across cross-functional teams.
• 3+ years working directly with engineering teams.
• Experience supporting claims, insurance, risk, litigation, or incident management platforms.

Responsabilidades

• Own end-to-end delivery of claims technology programs spanning multiple engineering teams and stakeholder organizations
• Coordinate technical execution for integrations with TPAs, insurers, claims vendors, legal systems, operational platforms, and enterprise data services
• Establish program governance, milestones, risks, dependencies, and communication mechanisms across complex initiatives
• Partner with Product Managers to translate business requirements into executable technical plans
• Drive resolution of technical blockers, architectural dependencies, and operational readiness activities
• Collaborate with engineering teams to define implementation approaches, rollout strategies, and success metrics
• Lead program reviews, executive updates, and cross-functional planning activities
• Build mechanisms to improve predictability, visibility, and execution quality across the claims technology portfolio
• Ensure compliance, data governance, security, and operational requirements are incorporated into program planning

Conocimientos

Program management

Software development

Project management

Cross-functional collaboration

Descripción del empleo

Amazon Inc. seeks a Technical Program Manager to lead technology initiatives supporting claims, risk, and litigation operations.

This role owns end-to-end delivery across a portfolio of claims-related products and platforms, coordinating with engineering and business stakeholders to ensure successful integrations, data initiatives, and operational capabilities. The TPM acts as the bridge between product managers and claims operations, legal, and technology teams, navigating ambiguity and