Technical Program Manager

Symbotic; Wilmington (MA); On-site; USD 149,000 - 205,000; Full time

Job summary

Symbotic, an AI-powered robotics and software platform, is hiring a Technical Program Manager to partner with engineering leadership, tech leads, and product teams to ensure complex programs are delivered on time and with high quality.

You will drive execution across software, robotics, and automation systems, manage risk, prioritize work, and communicate status to executives, using data and SQL to measure program health.

Qualifications

• Bachelor's degree in Engineering, Computer Science, or related technical field.
• 10+ years of professional experience; 3+ years leading complex technical programs.
• Experience with software, hardware, robotics, automation, or similar tech products.
• Strong program management skills coordinating priorities across stakeholders.
• Experience using Jira to organize work and drive accountability.
• Ability to write SQL queries and use data to inform decisions.
• Excellent written and verbal communication across levels.
• Thrives in fast-paced environments with changing priorities.

Responsibilities

• Partner with managers, technical leads, and product managers to drive execution across complex technical programs.
• Identify technical and program risks early, helping teams navigate challenges before they impact delivery.
• Ensure work is effectively prioritized, tracked, and executed through disciplined program management practices.
• Drive accountability by ensuring tasks, actions, dependencies, and ownership are clearly defined.
• Facilitate cross-functional meetings and communicate program status, risks, and milestones to both engineering teams and executive leadership.
• Leverage data and reporting tools, including SQL, to provide visibility into program health and execution metrics.
• Foster a culture of transparency, collaboration, and rapid decision-making across technical and business teams.
• Support the successful delivery of innovative solutions in a fast-paced, highly technical environment.
• Continuously look for opportunities to improve processes, accelerate execution, and enhance cross-functional coordination.

Skills

Program management

Leadership

Communication

Stakeholder management

SQL querying

Education

Bachelor's degree in Engineering or Computer Science

Tools

Jira

SQL

Job description

Who We Are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What We Need

As a Technical Program Manager, you will partner closely with engineering leadership, technical leads, and product teams to ensure complex programs are delivered on time and with high quality. You'll play a key role in driving execution, managing risk, and creating alignment across multiple teams working on sophisticated software, robotics, and automation systems.

What We Do

The team is responsible for delivering complex automation and software solutions that sit at the intersection of robotics, intelligent systems, and large-scale operational execution. Comprised of talented software engineers, roboticists, and systems engineers, the organization develops technologies that optimize how inventory moves through highly automated environments.

As the team continues to scale, we are looking for a Technical Program Manager who can drive alignment, execution, and operational excellence across multiple engineering disciplines while helping deliver innovative solutions that have a direct impact on customers and business performance.

What You’ll Do

• Partner with engineering managers, technical leads, and product managers to drive execution across complex technical programs.
• Identify technical and program risks early, helping teams navigate challenges before they impact delivery.
• Ensure work is effectively prioritized, tracked, and executed through disciplined program management practices.
• Drive accountability by ensuring tasks, actions, dependencies, and ownership are clearly defined.
• Facilitate cross-functional meetings and communicate program status, risks, and milestones to both engineering teams and executive leadership.
• Leverage data and reporting tools, including SQL, to provide visibility into program health and execution metrics.
• Foster a culture of transparency, collaboration, and rapid decision-making across technical and business teams.
• Support the successful delivery of innovative solutions in a fast-paced, highly technical environment.
• Continuously look for opportunities to improve processes, accelerate execution, and enhance cross-functional coordination.

What You’ll Need

• Bachelor's degree in Engineering, Computer Science, or a related technical field.
• Minimum of 10 years of professional experience with at least 3+ years leading complex technical programs or projects.
• Experience working with engineering organizations that develop sophisticated software, hardware, robotics, automation, infrastructure, or other highly technical products.
• Strong program management skills with the ability to coordinate priorities across multiple stakeholders and teams.
• Experience using Jira to organize work, manage execution, and drive accountability.
• Ability to write SQL queries and use data to inform decisions and communicate program status.
• Proven experience facilitating meetings, driving alignment, and leading discussions among highly technical stakeholders.
• Excellent written and verbal communication skills with the ability to communicate effectively from individual contributors through executive leadership.
• Demonstrated ability to thrive in fast-paced environments with competing priorities and evolving requirements.
• High-energy, results-oriented leader with strong ownership, learning agility, and the ability to influence without authority.

Ourenvironment

• Up to 20% of travel may berequired. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
• Employees maybe requiredto use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based on role and travel requirements, but a personal credit card may be needed during onboarding until the corporate card is issued.

About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

The base range for this position in the posted location is $149,000.00 - $204,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.

The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.