Technical Program Manager

Symbotic; Wilmington (MA); On-site; USD 144,000 - 211,000; Full time

Benefits offered by this job

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Job summary

Symbotic in Wilmington, MA seeks a Senior Technical Program Manager to partner with engineering and product teams to deliver complex software programs including robotics and automation systems. You will drive execution, manage risk, and align multiple teams through data-driven governance, ensuring on-time delivery and high quality.

You will build predictable plans, identify risks early, prioritize work, and report progress to executives.

Qualifications

• Bachelor's degree in Engineering, CS, or related field.
• 10+ years professional experience; 3+ years leading complex software programs.
• Experience with Jira to organize work and drive accountability.
• Experience using agentic/AI tooling to streamline execution.

Responsibilities

• Build and maintain a predictable program plan across complex software programs.
• Identify risks early and navigate challenges to protect delivery.
• Prioritize, track, and execute work with disciplined program management.
• Communicate status, risks, and milestones to engineering and execs.
• Use data to report program health and inform decisions.
• Foster transparency and cross-functional collaboration.

Skills

Program management

Leadership

Communication

Planning

Stakeholder coordination

Education

Bachelors in Eng/CS

Tools

Jira

AI tooling

Job description

Technical Program Manager

What we need

As a Senior Level Software Technical Program Manager, you will partner closely with engineering leadership, technical leads, and product teams to ensure complex software programs are delivered on time and with high quality. You'll play a key role in driving execution, managing risk, and creating alignment across multiple teams working on sophisticated software, robotics, and automation systems -- ideally with deep experience leading programs for highly complex, distributed system development.

What we do

The team is responsible for delivering complex automation and software solutions that sit at the intersection of robotics, intelligent systems, and large-scale operational execution. Comprised of talented software engineers, roboticists, and systems engineers, the organization develops technologies that optimize how inventory moves through highly automated environments.

As the team continues to scale, we are looking for a Software Technical Program Manager who can drive alignment, execution, and operational excellence across multiple engineering disciplines while helping deliver innovative solutions that have a direct impact on customers and business performance.

What you’ll do

• Partner with engineering managers, technical leads, and product managers to build and maintain a predictable program plan, and drive execution across complex software programs.
• Identify technical and program risks early, helping teams navigate challenges before they impact delivery.
• Ensure work is effectively prioritized, tracked, and executed through disciplined program management practices.
• Drive accountability by ensuring tasks, actions, dependencies, and ownership are clearly defined.
• Facilitate cross‑functional meetings and communicate program status, risks, and milestones to both engineering teams and executive leadership.
• Leverage data and reporting tools to provide visibility into program health and execution metrics, ensuring plans and decisions are grounded in data rather than anecdote.
• Foster a culture of transparency, collaboration, and rapid decision‑making across technical and business teams.
• Support the successful delivery of innovative solutions in a fast‑paced, highly technical software environment.
• Continuously look for opportunities to improve processes, accelerate execution, and enhance cross‑functional coordination.

What you’ll need

• Bachelor’s degree in Engineering, Computer Science, or a related technical field.
• Minimum of 10 years of professional experience with at least 3+ years leading complex software/technical programs or projects.
• Proven track record leading technical programs within software engineering organizations building highly complex, distributed, or large-scale systems (robotics, automation, infrastructure, or similarly technical products a plus).
• Strong program management skills with the ability to coordinate priorities across multiple stakeholders and teams.
• Experience using Jira to organize work, manage execution, and drive accountability.
• Demonstrated experience using agentic/AI tooling to streamline program execution, reporting, or decision‑making.
• Proven experience facilitating meetings, driving alignment, and leading discussions among highly technical stakeholders.
• Excellent written and verbal communication skills with the ability to communicate effectively from individual contributors through executive leadership.
• Demonstrated ability to thrive in fast‑paced environments with competing priorities and evolving requirements.
• High‑energy, results‑oriented leader with strong ownership, learning agility, and the ability to influence without authority.

Ourenvironment

• Up to 20% of travel may berequired. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.

• Employees maybe requiredto use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based on role and travel requirements, but a personal credit card may be needed during onboarding until the corporate card is issued.

The base range for this position in the posted location is $144,000.00 - $211,200.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.