Technical Program Manager

Virtasant; San Francisco (CA); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Competitive base salary + performance

Flexible, hybrid working model

High-autonomy culture

Job summary

Virtasant is seeking a Client Delivery Lead to drive end-to-end engagements across delivery, stakeholder mgmt, and account growth. You will be the face of Virtasant for assigned accounts, ensuring high-quality outcomes and long-term partnerships.

This highly client-facing role requires strong communication, delivery rigor, and the ability to lead globally distributed teams in fast-paced environments. You will align business goals with technical execution and drive measurable client impact.

Qualifications

• 8+ years in complex software engineering or technology consulting engagements.
• Experience owning client accounts end-to-end including leadership, risk, and growth.
• Ability to influence stakeholders and guide clients through complex initiatives.
• Comfort navigating ambiguity with strong execution standards.

Responsibilities

• Lead client engagements end-to-end across delivery, stakeholder management, and growth.
• Serve as the face of Virtasant for assigned accounts and ensure high-quality outcomes.
• Build trusted relationships with client stakeholders at multiple levels.
• Lead both operational and strategic aspects of engagements, identifying opportunities to increase value.
• Coordinate globally distributed teams to align business goals with technical delivery.
• Communicate clearly with clients and leadership, manage schedules, risks, and issues.
• Establish reporting mechanisms focused on measurable business impact.

Skills

Strong leadership

English communication

Client relationship mgmt

Global team leadership

Delivery governance

Job description

Client Delivery Lead (TPM) - AI / Data / ML / Cloud

About Virtasant

• Virtasant is a global technology services company that delivers outcomes through automation. Our services include software engineering, technology operations, cloud migration, application modernization, and technology cost optimization.
• We help some of the world’s largest organizations modernize their technology operations, optimize costs, and unlock new opportunities for innovation. Our fully remote, globally distributed team is passionate about delivering world-class technology solutions while embracing a culture of excellence, ownership, and impact.

The Role

• We are looking for someone who combines strong project delivery capabilities with strategic client leadership. This role is not just about managing timelines and execution - it is about owning client relationships, guiding teams, driving meaningful outcomes, and becoming a trusted long-term partner to our clients.
• As a Client Delivery Lead, you will be responsible for leading client engagements end-to-end across delivery, stakeholder management, account growth, and operational success. You will serve as the face of Virtasant for assigned accounts, ensuring we consistently deliver high-quality outcomes while strengthening long-term partnerships.
• This is a highly client-facing leadership role that requires strong communication skills, delivery rigor, commercial awareness, and the ability to lead globally distributed teams in fast-moving environments.
• Own the overall success of assigned client accounts and projects, acting as the primary leader responsible for delivery excellence, stakeholder trust, team performance, and long-term client success.
• Build deep, trusted relationships with client stakeholders at multiple levels of the organization, becoming a strategic advisor who understands their business goals, challenges, and priorities.
• Lead both the operational and strategic aspects of client engagements - ensuring teams deliver high-quality outcomes while continuously identifying opportunities to increase client value and strengthen partnerships.
• Create an environment where clients view Virtasant as an indispensable partner through proactive communication, strong execution, thoughtful guidance, and consistent delivery of measurable impact.
• Provide leadership and direction to globally distributed teams, ensuring alignment between business objectives, technical execution, delivery quality, and client expectations.
• Work closely with stakeholders and internal teams to manage project schedules, identify risks, resolve issues, and communicate clearly with clients and leadership.
• Establish clear, effective communication and reporting mechanisms focused on delivering measurable business outcomes and client value.
• Proactively identify opportunities to improve client technology, processes, delivery models, and operational efficiency.
• Drive account growth through delivery excellence by identifying expansion opportunities, strengthening relationships, and helping clients solve new challenges.
• Partner with internal leadership teams across recruiting, operations, and delivery to ensure successful staffing, forecasting, and execution.
• Bridge the gap between technical delivery teams and business stakeholders - translating business priorities into actionable delivery outcomes.

Qualifications & Experience

• 8+ years of experience managing complex software engineering or technology consulting engagements within a consulting or professional services organization.
• Demonstrated experience owning client accounts or strategic engagements end-to-end, including stakeholder management, delivery leadership, risk management, and account growth.
• Proven ability to build credibility and trust with both technical and business stakeholders, influencing decision-making and guiding clients through complex initiatives.
• Strong leadership presence with the ability to balance client needs, team health, delivery excellence, and business objectives in fast-moving environments.
• Experience managing globally distributed teams across multiple client engagements and workstreams.
• Strong understanding of project and program management methodologies, delivery governance, reporting, and operational management.
• Experience establishing delivery metrics, forecasting, reporting structures, and operational processes for engagements of varying complexity and scale.
• Comfortable navigating ambiguity, changing priorities, and evolving client requirements while maintaining strong execution standards.
• Familiarity with major cloud platforms and ecosystems including AWS, Azure, and GCP.
• Strong commercial awareness with the ability to identify opportunities for account expansion and long-term partnership growth.
• Excellent English verbal and written communication skills.

Nice to Have

• Experience in cloud consulting, enterprise transformation, or AI-enabled delivery programs.
• Exposure to FinOps, cloud optimization, or large-scale modernization initiatives.
• Experience working within a high-growth consultancy or boutique professional services environment.
• Background leading cross-functional technical programs involving engineering, data, cloud, or AI teams.
• Competitive base salary + performance incentives
• Flexible, hybrid working model
• High-trust, high-autonomy culture
• Opportunity to work with globally distributed top-tier talent
• Fast-paced environment with significant ownership and growth opportunities

Why Join Virtasant?

We're building a modern consultancy focused on outcomes, execution, and long-term client impact.

• Real Impact - Lead strategic client engagements with enterprise organizations.
• Delivery-Led Culture - We value execution, ownership, and measurable results over bureaucracy.
• Global Talent Network - Collaborate with exceptional professionals across 130+ countries.
• Autonomy & Ownership - Shape client relationships, delivery strategy, and account growth.
• Career Growth - Join a rapidly scaling organization with significant opportunity for progression.