Technical Program Manager

Ecolab; San Francisco (CA); Remote; USD 101,000 - 152,000; Full time

Benefits offered by this job

Health benefits

Voluntary Life & AD&D Insurance

Disability Coverage

401(k) Retirement Plan

Paid Time Off

Professional Development

Dress for Your Day

Remote Work

Job summary

CoolIT Systems, an Ecolab Company, seeks a Technical Program Manager to lead cross‑functional teams from concept through NPI launch. You will translate customer needs into product requirements, drive design trade‑offs, and ensure alignment with commitments.

This remote role reports to the Portfolio Manager in Calgary and involves global collaboration. Ideal candidates will have a mechanical engineering background and 5+ years of TPM experience, with strong DFMEA and risk assessment skills, plus

Qualifications

• Bachelor’s degree in Mechanical Engineering or related discipline required.
• 5+ years in technical program management, product development, systems engineering, or NPI execution for complex engineered products.
• Proven ability to manage customer relationships and translate requirements into executable plans.
• Strong engineering collaboration skills across design, validation, manufacturability, reliability, cost and schedule.
• Experience with DFMEA and technical risk assessments.

Responsibilities

• Lead the Program Core Team from concept to NPI launch readiness.
• Build strong customer relationships and support new business opportunities.
• Translate customer requirements into product requirements and plans.
• Drive solution development with engineering teams and resolve technical issues.
• Support DFMEA and risk assessments across design, validation, and launch readiness.
• Develop mitigation plans and escalation paths to protect commitments.
• Coordinate cross-functional teams to maintain alignment and execution discipline.
• Monitor program health with schedules, dependencies, and risk logs.
• Travel internationally up to 10–20% for reviews and engagements.

Skills

Program management

Customer relationship management

Cross-functional leadership

Engineering collaboration

Risk assessment

Education

Bachelor’s degree in Mechanical Engineering or related discipline

Tools

DFMEA

PRDs

Job description

Join CoolIT, an Ecolab Company, a global leader in Direct Liquid Cooling technology for data centers, supercomputers, and high-performance computing environments.

An exciting and challenging position exists as a Technical Program Manager at CoolIT. As a member of the Program Group, you would be accountable for the planning, development and launch of numerous new product introductions (NPI’s).

What’s In It For You

• Health Benefits: Employer-provided benefits coverage begins on the first day of the month following your date of hire. Employees can choose from a selection of medicals plans, along with dental and vision coverage, with premiums shared between the employer and employee.
• Voluntary Life & AD&D Insurance: Employee-paid Life and Accidental & Dismemberment (AD&D) coverage
• Disability Coverage: Employer-paid premiums for Short-Term Disability (STD) and Long-Term Disability (LTD) coverage.
• 401(k) Retirement Plan: 2% employer-sponsored contribution.
• Paid Time Off: Three weeks of paid time off, six flex days, plus a one-week company-wide holiday shutdown.
• Professional Development: $1,000 annually to support professional development and continued learning.
• Work Environment: “Dress for Your Day” in a casual, professional workplace environment.
• Remote Work: Enjoy the flexibility of a remote work environment

What You Will Do

The Technical Program Manager (TPM) leads the Program Core Team and serves as its battle captain, orchestrating cross-functional execution, technical integration, and accountability. Through deep technical understanding and risk-based decision‑making, the TPM drives alignment, challenges assumptions, and ensures customer commitments are translated into successful outcomes. This will be a remote role and will be reporting to the Portfolio Manager based in Calgary, Canada.

• Lead the Program Core Team to drive from concept assessment, technical execution, cross‑functional integration, customer alignment to NPI launch readiness and be accountable for the success of the overall program/project.
• Build strong customer relationships by understanding business objectives, technical needs, decision drivers, and success criteria; support the KAM in developing new business opportunities and preparing customer proposals.
• Collect, clarify, and translate customer requirements into product requirements, technical scope, PRDs, program plans, and measurable deliverables.
• Drive solution development with engineering teams by challenging assumptions, facilitating design trade‑offs, resolving technical issues, and aligning decisions to customer commitments and program risks.
• Support DFMEA activities and broader technical risk assessments across design, validation, manufacturability, reliability, supply chain, cost, schedule, and launch readiness.
• Develop and drive mitigation plans, escalation paths, recovery actions, and decision frameworks to protect customer commitments and launch outcomes.
• Coordinate engineering, manufacturing, supply chain, quality, sales, business stakeholders, and customers to maintain technical alignment, decision velocity, and execution discipline.
• Monitor program health through integrated schedules, dependencies, action registers, risk logs, budgets, and customer‑facing status reporting in partnership with Project Managers.
• Travel globally up to 10%-20% to support customer relationship development, requirements reviews, technical reviews, supplier engagement, production readiness, and launch activities.

Minimum Qualifications

• Bachelor’s degree in Mechanical Engineering or related discipline, with strong grounding in mechanical, thermal, fluid, or electromechanical product development.
• 5+ years in technical program management, product development, systems engineering, or NPI execution for complex engineered products.
• Proven ability to manage customer relationships, understand customer needs, and translate requirements into PRDs, technical scope, and executable plans.
• Strong engineering collaboration skills, with the ability to drive solution trade‑offs across design, validation, manufacturability, reliability, cost, and schedule.
• Experience supporting DFMEA, technical risk assessments, root‑cause analysis, issue resolution, and mitigation planning.
• Excellent communication and influence skills with customers, engineering, manufacturing, supply chain, quality, suppliers, and leadership.

We thank every candidate in advance; however, we will contact only those selected for an interview.

Please note: immigration sponsorship is not available for this role.

Successful candidates for this position will be required to undergo background checks, including criminal record checks and education verification.

About Coolit, An Ecolab Company

Founded in Calgary, Alberta in 2001, CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers. We design and manufacture solutions used by the largest tech companies globally.

Recognized as one of “The Americas’ Fastest Growing Companies 2023” by Financial Times and honored with the Deloitte Fast 50 Clean Technology award in 2022, as well as the Deloitte Fast 500 distinction in both 2021 and 2022, CoolIT's rapid growth is capturing global attention.

As demand for generative AI, high‑performance computing and cloud solutions rapidly expands, there has never been a more exciting time to join our team.

Annual Or Hourly Compensation Range

$101,400 - $152,100. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Benefits

• medical
• dental
• vision
• life insurance
• accident insurance
• critical illness insurance
• hospital indemnity insurance
• auto insurance
• home insurance
• pet insurance
• identity theft protection
• short-term and long-term disability
• 401k
• pension plans
• retirement health care benefits
• short-term incentives
• vacation (12 days)
• holidays
• parental leave
• employee stock purchase plans (Full-Time Associates)
• discount on day care services and caregiver services
• adoption assistance
• group legal services
• employee assistance program
• employee discount program
• education assistance program
• on-Site childcare and fitness facilities may be available at select Ecolab locations
• Click herefor additional benefits information.

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer‑facing roles may need to:

• Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

Americans With Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Our Commitment to a Culture of Inclusion & Belonging

At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance.

In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affimative Action (AA).

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.