Manager, Key Accounts Team

ECOLAB; San Francisco (CA); Remote; USD 167,000 - 201,000; Full time

Benefits offered by this job

Health benefits

Life & AD&D insurance

Disability coverage

401(k) plan

Paid time off

Professional development

Dress for your day

Remote work

Job summary

CoolIT, an Ecolab Company, leads Direct Liquid Cooling for data centers and HPC. We seek a Manager, Key Accounts to drive strategic account plans, grow revenue with cloud providers, and lead a high-performing team across global accounts.

You will partner with marketing, product, and engineering to align offerings with client needs, manage complex contracts, and ensure top-tier client satisfaction during rapid growth.

Qualifications

• 3+ years in complex, multi-stakeholder account management roles for large enterprise IT.
• 3+ years managing teams of 5+ and cross-functional contributors.
• Bachelor's degree in engineering, business, commerce, or equivalent.
• Knowledge of data center and IT markets.

Responsibilities

• Oversee commercial aspects of client relationships, including program pipeline, product forecast, pricing, schedules, and escalations.
• Develop account plans for Cloud Service Providers or other customers to drive double-digit YoY revenue growth.
• Advocate for clients and maintain high levels of client satisfaction.
• Lead a diverse team of Key Account Managers managing pipeline and product portfolio with cloud providers or other customers.
• Ensure adherence to selling process.
• Work with Marketing to generate sales collateral and proposals.
• Engage with Product and Engineering to incorporate client feedback into products.
• Review and negotiate client-related contracts.
• Ensure adherence to company policies.

Skills

Multi-stakeholder accounts

Enterprise IT

Team leadership

Strategic thinking

Education

Bachelor's degree

Job description

Join CoolIT, an Ecolab Company, a global leader in Direct Liquid Cooling technology for data centers, supercomputers, and high-performance computing environments.

An exciting and challenging position exists as the Manager, Key Accounts within CoolIT's Business Development Department. As a leader on the Business Development team, you will be a key contributor to CoolIT's continued and aggressive growth, supporting the company's client relationship and revenue growth strategy with key accounts and channel partners.

What's in it For You

• Health Benefits: Employer-provided benefits coveragebegins on the first day of the month following your date of hire. Employees can choose from a selection of medicals plans, along with dental and vision coverage, with premiums shared between the employer and employee.
• Voluntary Life & AD&D Insurance: Employee-paid Life and Accidental & Dismemberment (AD&D) coverage
• Disability Coverage: Employer-paid premiums for Short-Term Disability (STD) and Long-Term Disability (LTD) coverage.
• 401(k) Retirement Plan: 2% employer-sponsored contribution.
• Paid Time Off: Three weeks of paid time off, six flex days, plus a one-week company-wide holiday shutdown.
• Professional Development: $1,000 annually to support professional development and continued learning.
• Work Environment: "Dress for Your Day" in a casual, professional workplace environment.
• Remote Work: Enjoy the flexibility of a remote work environment

What You Will Do

• Oversee commercial aspects of your team's client relationships, including program pipeline, product forecast, and new product development, including pricing, schedules, and escalations.
• Responsible for the team's strategy and development of account plans of Cloud Service Providers or other customers that result in double-digit YoY revenue growth.
• Be the voice and a strong advocate for our clients within the company; continuously strive for and maintain high levels of client satisfaction.
• Manages a diverse team of Key Account Managers who are responsible for building our program pipeline and sustaining a product portfolio with various cloud service providers or other customers.
• Ensure your team adheres to the selling process.
• Work closely with the Marketing team to generate industry-leading sales collateral and proposals.
• Continuously engage with and learn from the Product and Engineering teams to develop a deep understanding of our hardware and services, ensuring client feedback makes its way into our products.
• Engage regularly in the review and negotiation of various client-related contracts.
• Ensure adherence to company policies and procedures.

Position Details

• International travel (20% or greater).

Minimum Qualifications

• 3+ years of experience in complex, multi-stakeholder account management roles, focused on large enterprise IT companies.
• Strategic thinker with a demonstrated ability to develop and execute complex business plans and initiatives.
• 3+ years of experience managing teams of 5 or more, as well as cross-functional contributors.
• Bachelor's degree in engineering, Business Administration, Commerce, or equivalent.
• Knowledge of data center and IT markets.

Preferred Qualifications

• Direct contacts at the big 5 hyperscalers in infrastructure or silicon programs.
• Awareness of data center cooling strategies.
• Enjoys and contributes to a collaborative culture where nothing is impossible.
• A self-motivated individual can navigate in an industry that moves fast.
• Passionate about new technologies.
• Believes in being an ethical and good person, always.

ABOUT COOLIT, AN ECOLAB COMPANY

Founded in Calgary, Alberta in 2001, CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers. We design and manufacture solutions used by the largest tech companies globally.Recognized as one of "The Americas' Fastest Growing Companies 2023" by Financial Times and honored with the Deloitte Fast 50 Clean Technology award in 2022, as well as the Deloitte Fast 500 distinction in both 2021 and 2022, CoolIT's rapid growth is capturing global attention.As demand for generative AI, high-performance computing and cloud solutions rapidly expands, there has never been a more exciting time to join our team.

Annual or Hourly Compensation Range

167,300 - 200,800 Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Benefits

Ecolab provides the following benefits: medical, dental, vision, life insurance, accident insurance, critical illness insurance, hospital indemnity insurance, auto insurance, home insurance, pet insurance, identity theft protection, short-term and long-term disability, 401k, pension plans, retirement health care benefits, short-term incentives, vacation (12 days), holidays, parental leave, employee stock purchase plans(Full-Time Associates), discount on day care services and caregiver services, adoption assistance, group legal services, employee assistance program, employee discount program, and education assistance program,on-Site childcare and fitness facilities may be available at select Ecolab locations.

Potential Customer Requirements Notice

• Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

Americans with Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Our Commitment to a Culture of Inclusion & Belonging

At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance.

In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through affirmative Action (AA).

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.