Technical Program Manager

Machine Learning Technologies, LLC; Plano (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

Machine Learning Technologies, LLC is seeking a results-driven Program Manager to define technical requirements for accessibility solutions in real-world environments and lead cross-functional delivery in Plano, Texas. You will own stakeholder engagements, monitor project progress, and ensure global standards for accessibility audits while keeping customer needs at the forefront.

The role requires strong communication with senior management and collaboration across teams to drive continuous

Qualifications

• 3–5 years of experience in program management.
• Ability to translate customer needs into technical and product requirements.
• Customer-first mindset to determine customer needs and delivery.
• Excellent communication and interpersonal skills.
• Strong understanding of business administration and management.
• Commitment to equal opportunity employment.

Responsibilities

• Define the technical requirements for accessibility solutions in populated operational environments.
• Drive the execution of accessibility solutions with the right technology, product standards, and process interactions.
• Identify project requirements at each stage and work with project managers to ensure on-time deliveries.
• Maintain a global standard practice in technical accessibility consultations and audits of production and operational environments.
• Establish direct authority over relevant technical teams that work on operational technologies.
• Develop collaborative relationships with internal and external teams.
• Develop a system to track jobs across several technical projects to provide relevant recommendations.
• Create a monitoring program that tracks certain customer metrics and report them to relevant parties.
• Maintain knowledge of current industry trends, including emerging technology, compliance standards, and other relevant technology.
• Communicate the technical aspects of the solutions to both internal and external teams, including senior management.
• Identify new program development opportunities and test them towards deployment.

Skills

Program management

Stakeholder management

Communication

Customer-focused mindset

Business acumen

Process optimization

Technical acumen

Accessibility standards knowledge

Job description

Job Description: This role requires strongtechnical acumen, program and stakeholder management, and a process optimization mindset.

Work on defining the technical requirements for providing accessibility solutions in populated operational environments.
Drive the execution of said accessibility solutions with the right technology, product standards, and process interactions.
Identify the project requirements at each stage and work with project managers to ensure on-time deliveries.
Ensure that we maintain a global standard practice in technical accessibility consultations and audits of production and operational environments.
Establish direct authority over relevant technical teams that work on operational technologies.
Develop collaborative relationships with relevant internal and external teams.
Develop a system to track jobs across several technical projects in a bid to provide relevant recommendations.
Work on creating a monitoring program that tracks certain customer metrics, and then report them to relevant parties.
Maintain a healthy knowledge of current trends in our industry, including emerging technology, compliance standards, and other relevant technology.
Communicate the technical aspects of the solutions to both internal and external teams, including senior management.
Identify new program development opportunities and test them towards deployment.
At least 3-5 years of experience in program management.
An ability to identify customer needs and translate them into technical and product requirements is a must.
You need to have a customer-first mindset to determine what the customer wants, how they want it, and in what capacity.
Excellent communication and interpersonal skills are a requirement.
A good understanding of business administration and management is a requirement.

We are an equal opportunity employer.

All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.