Technical Program Lead: Platforms & IT Initiatives

Overwatch-Mission-Critical; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Paid time off

Relocation assistance

Job summary

Overwatch Mission Critical in Austin, TX is seeking a Technical Program Manager to drive execution across cross-functional platform and IT initiatives. The role focuses on systems, platforms, and coordination rather than software development, ensuring delivery and adoption across the business.

You will partner with the Director to bring structure, visibility, and momentum to key programs, prioritizing work and delivering on time while solving problems in real time.

Qualifications

• 5–8+ years of experience in program management, project management, or operations.
• Experience supporting system implementations, platform rollouts, or technology initiatives.
• Ability to translate business needs into structured execution plans across systems and platforms.
• Strong organizational skills with high attention to detail and follow-through.

Responsibilities

• Support day-to-day execution of key programs including large-scale system and IT rollouts.
• Manage timelines, milestones, dependencies, and deliverables across teams.
• Track progress against plan and drive accountability across stakeholders.
• Coordinate cross-functional dependencies to ensure seamless delivery.
• Create centralized dashboards and reporting; prepare program reviews.
• Translate business requirements into actionable tasks and timelines.
• Drive adoption and readiness activities prior to system launches.
• Help build repeatable program management practices and templates.

Skills

Program management

Cross-functional coordination

Strong communicator

Ambiguity management

Stakeholder alignment

Risk management

Timeline planning

Facilitation

Tools

Smartsheet

Salesforce

HRIS

Job description

Overwatch Mission Critical in Austin, TX is seeking a Technical Program Manager to drive execution across cross-functional platform and IT initiatives. The role focuses on systems, platforms, and coordination rather than software development, ensuring delivery and adoption across the business.

You will partner with the Director to bring structure, visibility, and momentum to key programs, prioritizing work and delivering on time while solving problems in real time.