Technical Product Training Specialist - Air Traffic Solutions (Onsite)

Prattwhitney; Sudbury (MA); On-site; USD 86,800 - 165,200; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Three weeks of vacation

Generous 401(k) with matching

Tuition reimbursement

Student loan repayment

Life and disability insurance

Multiple voluntary benefits

Parental leave benefits

Wellness programs

Employee assistance programs

Job summary

RTX in Marlborough, MA seeks a Technical Product Training Specialist to design, develop, verify, and deliver training for ATC systems, including STARS and WAAS. The role is onsite in Marlborough, MA and requires U.S. citizenship.

You will create training materials from technical docs, collaborate with SMEs, and prepare exams, guides, and artifacts. Travel to RTX and customer sites is included.

Qualifications

• STEM degree with 5+ years of relevant experience, or an advanced degree with 3+ years.
• Minimum 3 years of Technical Training Development experience.
• U.S. citizenship required.

Responsibilities

• Design, develop, verify, review, and deliver eLearning and instructor-led training materials.
• Develop training content from technical documentation and collaboration with SMEs.
• Create training plans, slide packages, student guides, instructor guides, lab guides, exams, and related artifacts.
• Use hardware and software in a lab environment to verify procedures and training accuracy.
• Maintain and manage configuration of source training materials.
• Perform regular updates of training content and communicate with team and program leads.
• Travel to RTX and customer sites as required.

Skills

Technical Training Development

eLearning delivery

Communications

Team collaboration

Education

STEM degree

Advanced degree

Tools

Articulate Storyline

Adobe Captivate

Adobe Authorware

Microsoft Office

Job description

About the Role

Position: Technical Product Training Specialist – Connected Aviation, Air Traffic Solutions – Whole Life Engineering Department (ATS‑WLE). Location: Marlborough, MA (onsite). U.S. citizenship required. Role focuses on designing, developing, and delivering training materials for air traffic control (ATC) and related systems including STARS and WAAS.

Responsibilities

• Design, develop, verify, review, and deliver eLearning and instructor‑led training materials.
• Develop training content from technical documentation and through collaboration with subject‑matter experts.
• Create training plans, slide packages, student guides, instructor guides, lab guides, written exams, performance exams, and related artifacts.
• Use hardware and software in a laboratory environment to gather data, verify procedures, and ensure training accuracy.
• Maintain and manage configuration of source training materials.
• Perform regular updates of training content and ensure effective communication with team and program leads.
• Travel to RTX and customer sites as required.

What You Will Learn

Learn proven technical training materials development processes, instruction techniques, and effective communication and reporting practices supporting vital air traffic management sustainment.

Qualifications

• Typical requirement: STEM degree with minimum 5 years of relevant experience, or an advanced degree with minimum 3 years of experience.
• Minimum 3 years of Technical Training Development experience.
• U.S. citizenship required.

Preferred Qualifications

• Experience with operations and maintenance of Air Traffic Control systems.
• Experience creating training materials using eLearning products such as Articulate Storyline, Adobe Captivate, or Adobe Authorware.
• Experience conducting technical training sessions.
• Experience working with networking hardware, radar/signal inputs, or IT infrastructure racks and consoles.
• Experience using Solaris or Linux‑based software tools and command terminals.
• Experience utilizing engineering documentation and customer requirements to create training objectives and content.
• Experience performing peer reviews of training materials.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
• Experience collaborating in a team environment.
• Experience providing primary communication of technical information to management, customers, and engineering team members.

Benefits

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan with employer matching and separate retirement contribution.
• Tuition reimbursement program.
• Student loan repayment program.
• Life insurance and disability coverage.
• Optional coverages: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
• Birth, adoption, parental leave benefits.
• Ovia Health, fertility, and family planning assistance.
• Adoption assistance.
• Autism Benefit Employee Assistance Plan with up to 10 free counseling sessions.
• Healthy You Incentives and wellness rewards program.
• Doctor on Demand virtual visits.
• Bright Horizons child and elder care services.
• Teladoc Medical Experts second‑opinion program.

Salary Range

$86,800 – $165,200 USD.

EEO Statement

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.