Technical Product Specialist

Parts Super Center; Noblesville (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

Parts Super Center in Noblesville, IN seeks a Technical Product Specialist to deliver technical support on electrical critical spare solutions, renewal parts, and life-extension kits. You will troubleshoot issues, interpret specifications, and advise on suitable parts for installations, collaborating with sales and operations to prepare quotes and proposals.

This on-site, full-time role emphasizes clear communication, hands-on problem solving, and maintaining accurate product documentation while

Qualifications

• Strong analytical skills to diagnose issues and recommend parts.
• Clear communication with customers, sales teams, and internal stakeholders.
• Hands-on technical support for electrical/industrial products.
• Proficient troubleshooting of product, configuration, and application problems.
• Sales-oriented mindset to support proposals and customer education.
• Experience with electrical equipment and motor control components preferred.
• On-site Noblesville, IN availability and teamwork.
• Familiarity with inventory, ERP, or CRM systems is beneficial.

Responsibilities

• Provide technical support to customers and internal teams on electrical critical spare solutions.
• Assist with quotes, proposals, and customer presentations.
• Maintain product documentation and contribute to process improvements.
• Participate in training to enhance PSC offerings.

Skills

Analytical skills

Effective communication

Technical support

Troubleshooting

Sales support

Electrical equipment knowledge

On-site collaboration

Education

Engineering degree or related field

Tools

ERP systems

CRM systems

Inventory management

MS Office

Job description

Company Description

Parts Super Center (PSC) provides full-scope electrical critical spare solutions beyond traditional renewal parts. The company sources highly engineered and new parts, supports supply chain and stocking programs, and offers inventory optimization and life-extension solutions. In-house technical specialists deliver tailored critical spare stocking and planning services, including genuine OEM renewal parts, to match each customer's installation base. PSC is committed to cost-effective solutions, whether customers need renewal parts, life-extension kits, or complete units, making it a trusted partner in maintaining reliable electrical systems.

Role Description

The Technical Product Specialist is a full-time, on-site role based in Noblesville, IN. This position is responsible for providing technical support to customers and internal teams on electrical critical spare solutions, including renewal parts, life-extension kits, and related products. Daily activities include troubleshooting product and application issues, interpreting technical specifications, and advising on appropriate parts and solutions for specific installations. The role collaborates closely with sales and operations to support quotes, proposals, and customer presentations, ensuring accurate information and timely responses. The Technical Product Specialist also helps maintain product documentation, contributes to continuous improvement of technical processes, and participates in training efforts to enhance customer and team understanding of PSC offerings.

Qualifications

• Strong Analytical Skills to interpret technical data, diagnose issues, and recommend appropriate parts and solutions.
• Effective Communication abilities to explain technical concepts clearly to customers, sales teams, and internal stakeholders.
• Hands-on Technical Support experience with electrical or industrial products, including remote and on-site assistance.
• Proficient Troubleshooting skills for resolving product, configuration, and application problems in a timely manner.
• Sales-oriented mindset with the ability to support the sales process through technical expertise and customer education.
• Relevant experience in electrical equipment, Motor Control Centers, Variable Frequency Drives applications, industrial parts, or critical spare management is strongly preferred.
• Ability to work on-site in Noblesville, IN, collaborate in a team environment, and manage multiple priorities.
• Associate or bachelor's degree in engineering, technology, or a related field, or equivalent practical experience.
• Proficiency with basic office software and familiarity with inventory, ERP, or CRM systems is beneficial.