Technical Product Owner

Bask Health; United States; On-site; USD 90,000 - 150,000; Full time

Job summary

Bask Health seeks an experienced Product Owner/Manager to shape the future of our software platform. You will bridge user needs, business goals, and technical possibilities, reporting to the CEO and coordinating with engineering and product teams.

You must know how to code, read code, and distill complex problems into actionable engineering solutions while leading cross-functional initiatives in a fast-paced startup environment.

Qualifications

• Bachelor's degree in Business, Computer Science, or a related field (or equivalent practical experience).
• Proven experience as a Product Owner/Manager, ideally within software (telehealth a plus).
• 2+ years of engineering experience.
• Ability to perform under pressure and meet tight deadlines.
• Strong analytical skills to translate data into strategies.
• Excellent communication and leadership across cross-functional teams.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Familiarity with agile development and ClickUp and git flow.

Responsibilities

• Tackle complex problems from definition to recommendation with rigor and independence.
• Lead early-stage initiatives or products, often wearing multiple roles to drive success.
• Shape product roadmap using competitive and user insights to prioritize work.
• Define and maintain a clear roadmap aligned with Bask Health's mission.
• Collaborate with engineering, design, marketing, sales, and customer success to drive development from concept to launch.
• Gather insights from customers, patients, and partners to ensure usable, real-world solutions.
• Represent customer voice, keeping user needs central to decisions.

Skills

Product ownership experience

Engineering experience

Agile methodologies

Cross-functional leadership

Analytical thinking

Education

Bachelor's degree in Business/CS or related field

Tools

ClickUp

Git flow

Job description

Bask provides a full-service software (SaaS) platform that allows you to build any digital health experience. Designed for doctors, physicians, entrepreneurs, and developers, the Bask system is built at an enterprise scale for the everyday user. We are a platform that enables everyone-doctors, entrepreneurs, or physicians to create and grow a direct-to-consumer telehealth business.

Position Overview:

We are seeking an experienced and strategic Product Owner/Manager to lead and shape the future of our product offerings. The ideal candidate is good under pressure and has an entrepreneurial spirit and a startup mindset. As a key member of our team, you will work at the intersection of user needs, business goals, and technical possibilities to drive the development of innovative and impactful solutions.

You will be reporting directly to the CEO and working closely with engineering and product teams.

You must know how to code, read code, and distill complex problems into digestible engineering solutions.

Key Responsibilities:

• Tackle hard, ambiguous questions with rigor and independence, owning projects from problem definition to final recommendation
• Lead new or early stage initiatives or products, often playing the role of multiple functions simultaneously in order to reach success
• Help shape the product roadmap for the Bask, leveraging competitive and user insights to help PMs and Engineering teams prioritize
• Define and maintain a clear and compelling product roadmap aligned with Bask Health's mission, ensuring the team is focused on delivering high-impact solutions.
• Partner with engineering, design, marketing, sales, and customer success teams to drive product development from concept to launch.
• Engage with customers, patients and partners to gather insights, ensuring that products are intuitive, user-friendly, and solve real-world problems.
• Act as the voice of the customer, ensuring user needs are central to all product decisions.

AI

• Work AI-first: Use LLMs as your starting point - to clarify thinking, draft output, research problems, and move faster. Apply your own judgment to refine quality and make it count.
• Validate and iterate: Test your work with real users and stakeholders. Use what you learn to improve before problems become patterns.
• Share AI-native workflows: Document prompts, processes, and workflows that work. Share them across your team so we raise the bar together.

Requirements:

• #2 Refer to #1
• Bachelor's degree in Business, Computer Science, or a related field (or equivalent practical experience).
• Proven experience as a Product Owner/Manager, ideally within the software space (telehealth is a plus)
• 2+ year(s) of Engineering
• You can perform (better) under pressure and tight deadlines
• Strong analytical skills, with the ability to translate complex data into actionable strategies.
• Excellent communication and leadership skills, with experience working across diverse, cross-functional teams.
• Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment.
• Familiarity with agile development methodologies and tools (ClickUp) and a git flow