Technical Product Manager, Specialist

Vanguard; Charlotte (NC); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Vanguard Senior Technical Product Manager in the Global Risk and Security (GR&S) division leads strategic product vision and roadmaps, enabling business strategy while safeguarding assets and data. Within ESF, you’ll work with cross‑functional teams to deliver secure, scalable solutions that meet enterprise needs.

You translate complex technical requirements for executive audiences, mentor peers, and drive product metrics, documentation, and roadmaps.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum five years of relevant professional experience, with at least two years leading large, cross‑functional teams on major organizational initiatives.
• Proven track record of delivering results in complex, fast‑paced environments.

Responsibilities

• Translate strategic business objectives into actionable initiatives for engineering teams, ensuring alignment with organizational priorities and measurable outcomes.
• Articulate complex technical requirements in clear, concise language suitable for executive audiences and cross‑functional stakeholders.
• Demonstrate ownership and accountability for product success, serving as the primary point of contact for product features and functionality.
• Develop and maintain product documentation including roadmaps, feature plans, and usage metrics.
• Apply qualitative and quantitative analysis to drive continuous improvement in client experience and product performance.
• Address challenges related to scalability, reliability, and operational efficiency.
• Contribute to product architecture and design of technical solutions across teams.
• Partner with delivery teams to ensure alignment with business priorities and OKRs.
• Mentor peers and promote best practices in product management.

Skills

Product leadership

Stakeholder communication

Cross-functional leadership

Risk management knowledge

Cloud security basics

Education

Bachelor’s degree or equivalent

Job description

Leads the strategic vision and roadmap for a technical product or products within a specific business area, demonstrating a deep understanding of the product(s). Products may have enterprise-wide implications.

Position Overview

As a Senior Technical Product Manager in Vanguard’s Global Risk and Security (GR&S) division, you will play a pivotal role in enabling business strategy, safeguarding client and organizational assets and data while fostering a robust risk culture. Our teams leverage enterprise-wide insights, deep subject matter expertise, and trusted advisory capabilities to empower leaders across Vanguard to make informed, risk‑aware decisions with agility and confidence. Within GR&S, the Enterprise Security and Fraud (ES&F) sub‑division is dedicated to the comprehensive protection of Vanguard’s personnel, property, data, and client assets. We are recognized as trusted advisors, delivering state‑of‑the‑art security and fraud solutions, and cultivating a world‑class environment for highly engaged, passionate, and diverse talent. Continuous learning and professional development are core expectations in our dynamic security landscape.

Key Responsibilities

Technical Product Leadership

• Translate strategic business objectives into actionable initiatives for engineering teams, ensuring alignment with organizational priorities and measurable outcomes.
• Articulate complex technical requirements in clear, concise language suitable for executive audiences and cross‑functional stakeholders.
• Demonstrate a strong sense of ownership and accountability for product success, serving as the primary point of contact for all inquiries related to product features and functionality.
• Develop and maintain comprehensive product documentation, including product cards, roadmaps, feature and capability plans, as well as usage and operational metrics.
• Apply both qualitative and quantitative analysis to drive continuous improvement in client experience and product performance.
• Exhibit advanced problem‑solving skills, proactively addressing challenges related to scalability, reliability, and operational efficiency.
• Contribute to product architecture and the design of technical solutions, fostering collaboration across teams and facilitating a shared understanding of business needs and technical constraints.
• Partner with delivery teams to ensure that project intake and deliverables are consistently aligned with business priorities and key results (OKRs).
• Establish strong partnership with peers and mentor others, promote best practices and elevate the discipline of product management across the organization.

Security Expertise

• Possess foundational knowledge in key security domains, including Identity and Access Management, Cryptography, Vulnerability Assessment, and Risk Management.
• Demonstrate intermediate to advanced proficiency in cloud‑based infrastructure and services, with the ability to guide teams in implementing secure, scalable solutions.
• Remain current on industry trends and the evolving threat landscape, driving teams to adopt proactive controls and robust fail‑safes to mitigate risk.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience required; advanced degree preferred.
• Minimum of five years of relevant professional experience, with at least two years leading large, cross‑functional teams on major organizational initiatives.
• Proven track record of delivering results in complex, fast‑paced environments.

Special Considerations

• Please note that Vanguard is not offering visa sponsorship for this position.

About Vanguard

Vanguard is driven by a mission to secure the long‑term financial well‑being of our clients. We lead through innovative products and services that transform lives, and we are committed to continuous learning and development—both as individuals and as a team. Our global presence, from Malvern to Melbourne, reflects our dedication to excellence and our aspiration to be our best in service of our mission.

Working Model

Vanguard has adopted a hybrid working model for most employees, combining the benefits of flexible remote work with opportunities for in‑person collaboration, learning, and connection. Our mission‑driven and highly collaborative culture is a key enabler of long‑term client outcomes and enriching employee experience.

Special Factors

Sponsorship

• Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission. To work for the long‑term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in‑person learning, collaboration, and connection. We believe our mission‑driven and highly collaborative culture is a critical enabler to support long‑term client outcomes and enrich the employee experience.