Technical Product Manager/Project Manager

Paycom - ATS; California, Northern (MO, KY); Hybrid; USD 120,000 - 150,000; Full time

Job summary

Paycom - ATS is seeking a Hybrid Technical Product/Project Manager to own product development coordination, including customer-facing demos and discovery sessions. You will bridge internal engineering, sales, and client success teams to drive delivery timelines across front-end, mid-cycle, and backend components.

The role emphasizes translating client needs into actionable product requirements, creating high-quality artifacts with AI tools, and maintaining consistent client-facing messaging

Qualifications

• Bachelor's degree in a related field is required.
• Minimum 5 years in Technical Program Management, Project Management, Product Operations, Business Analysis or related roles.
• Experience supporting software delivery and cross-functional technology initiatives is required.
• Healthcare tech or RCM experience is a plus.

Responsibilities

• Partner with engineering to manage priorities, roadmap execution, and delivery timelines.
• Serve as primary liaison between internal Operations and clients for product needs.
• Collaborate with Client Success and Sales/Pre-Sales to support the deal lifecycle.
• Lead and support product demos and discovery sessions with clients.
• Translate client needs into product requirements and coordinate across product lines.
• Create polished customer-facing artifacts leveraging AI tools.
• Act as a stakeholder-facing representative within engineering, sales, and client audiences.

Skills

Technical product management

Stakeholder management

Communication skills

Cross-functional collaboration

AI tooling for presentations

Education

Bachelor's degree (CS/IS/Engineering/Business Admin/Healthcare Admin)

Tools

AI Tools

Presentation tooling

Job description

## Description## Job Summary:Hybrid TPM + Client Success role owning product development coordination (project management), customer-facing demos/discovery, and cross-functional stakeholder management across the product suite (front-end, mid-cycle, and backend).**Supervisory Responsibilities:*** This position has no direct supervisory responsibilities.**Duties/Responsibilities:*** Partner with engineering teams to manage/drive product development priorities, roadmap execution, and delivery timelines as a Technical Product/project Manager* Serve as primary liaison between internal Operations and external clients (existing and prospective) for product-related needs* Work side-by-side with Client Success and Sales/Pre-Sales teams to support the deal lifecycle* Lead and support product demos and discovery sessions with prospective and existing clients* Support product solutioning from a business/commercial angle, translating client needs into product requirements* Coordinate across product lines (front-end, mid-cycle, backend) to ensure consistent client-facing messaging and solution fit* Create polished customer-facing artifacts (presentations, proposals, solution decks) leveraging AI tools for efficiency and quality* Act as a trusted stakeholder-facing representative across internal (engineering, sales, ops) and external (client) audiences* Performs other duties as assigned.## Qualifications**Required Skills/Abilities*** Proven experience in technical product management, ideally in a TPM or hybrid PM/Client Success capacity* Strong track record of customer-facing/stakeholder management experience* Excellent written and oral communication skills* Hands-on proficiency with modern AI tools to build presentations, demos, and customer artifacts* Experience working cross-functionally with engineering, sales, and client success teams* Prior exposure to RCM, healthcare tech, or SaaS product environments a plus**Education and Experience*** Bachelor's degree in computer science, Information Systems, Engineering, Business Administration, Healthcare Administration, or related field required.* Minimum of 5 years of experience in Technical Program Management, Project Management, Product Operations, Business Analysis, Software Delivery, or related roles.* Experience supporting software development projects and cross-functional technology initiatives required.* Healthcare technology, healthcare services, or Revenue Cycle Management (RCM) experience preferred.* Experience working in Agile software development environments preferred.* PMP, CAPM, Agile, Scrum, SAFe, or related certifications are preferred.* Experience supporting enterprise software implementations, automation initiatives, data projects, or digital transformation programs preferred.**Physical Requirements*** Prolonged periods of sitting at a desk and working on a computer.* Must be able to lift up to 15 pounds at a time.* Ability to travel periodically based on business needs.