Technical Product Manager

Menlo Ventures; United States; Remote; USD 100,000 - 140,000; Full time

Job summary

Solace is seeking a Technical Product Manager to optimize systems for enhancing user experience and internal operations. The role requires strong analytical skills, attention to detail, and the ability to work cross-functionally in a fast-paced startup environment. Successful candidates will take ownership of product initiatives and ensure stable critical systems, while thriving in a culture of urgency and ambition.

Qualifications

• 2–6 years of experience as a Product Manager or Technical Product Manager.
• Strong analytical and systems-thinking skills.
• Pride in ensuring that critical systems remain stable.

Responsibilities

• Own and manage technical product initiatives from ideation through execution.
• Analyze data to validate hypotheses and define success metrics.
• Prioritize ruthlessly and align stakeholders to ship features quickly.

Skills

Analytical skills

Systems thinking

Attention to detail

Communication skills

Data querying

Job description

Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health.

About the Role

As a Technical Product Manager at Solace, you’ll take ownership of building and optimizing the systems that power our user experience and internal operations. You’ll operate at the intersection of data, product, and operations—diving deep into the funnel, asking hard questions, and translating complexity into clarity.

You’ll work cross-functionally with engineering, growth, care teams, and leadership to define, build, and launch features that drive measurable results. This is an ideal role for someone who loves building clean systems, thrives on details, and has the ambition to do their best work in a fast-moving startup environment.

You understand that even in a "move fast and break things" culture, there are certain things that cannot break—and you take pride in your power of observation and instinct for quality to ensure they don’t. This role reports directly to the Head of Growth.

If you're looking for work-life balance, this isn't it. We're here to redefine healthcare—and that demands speed, obsession, and relentless urgency. If you want to do the best work of your life alongside a team that cares deeply and holds a high bar, you're in the right place. We’re intense, and we like it that way.

About Solace

Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate the system without help. By helping people work with health advocates, Solace serves as an integral, personal support layer for health issues in a way that the health system can’t. Using proprietary technology to match patients with experienced advocates, Solace cuts through the red tape of healthcare and helps individuals and families make informed decisions that result in better outcomes.

Solace is a Series B startup founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures and Signalfire. We have a lean, fully-remote U.S. team distributed coast-to-coast.

Check out our recent funding announcement in the WSJ here.

What You’ll Do

• Own and manage technical product initiatives from ideation through execution, ensuring each project drives meaningful business outcomes.

• Analyze data, validate hypotheses, understand user behavior, and define success metrics using tools such as SQL and dashboards.

• Develop a deep understanding of Solace’s user funnel and internal systems, and identify opportunities for optimization and automation.

• Translate complex operational and data requirements into clear product specs and technical requirements for engineering.

• Prioritize ruthlessly and align stakeholders across engineering, operations, and growth to ship features quickly and effectively.

• Monitor the performance of released features and iterate based on data and user feedback.

• Maintain clear documentation and communication across teams to ensure alignment and accountability.

What You Bring to the Table

• 2–6 years of experience as a Product Manager, Technical Product Manager, or in a highly technical role with strong product ownership—ideally at a fast-paced startup.

• Comfort working with data and querying large datasets to uncover insights and support product decisions.

• Strong analytical and systems-thinking skills—you enjoy breaking down messy problems and building scalable solutions.

• Obsessive attention to detail—you catch what others miss and always seek to understand “how” and “why.”

• Pride in ensuring that critical systems remain stable, even in high-velocity environments.

• Ambition and drive to do your best work—you take ownership, seek growth, and push for excellence.

• A user- and business-minded approach—you balance user needs with company goals.

• Excellent communication skills and the ability to translate between technical and non-technical stakeholders.

• Bonus: experience in consumer tech, healthcare, or building internal tools.

This is a remote position. Applicants must be based in the United States.

Up for the Challenge?

We look forward to meeting you.

Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to [e-mail].