Technical Product Manager

ControlUp; Northern (KY); Hybrid; USD 105,000 - 160,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

ControlUp is seeking a seasoned Product Manager to own the SaaS product line within a global, fast-paced team. You will lead market and competitive analysis, research integrations with SaaS vendors via public APIs, and validate the product strategy with stakeholders across Dev, QA, and sales.

You’ll prepare detailed feature specs and guide development through the cycle. You bring 5+ years in software product management, a strong technical background in IT operations, and a passion for UX/UI.

Qualifications

• 5+ years of software product management experience in a technology SaaS product.
• Strong technical background and familiarity with endpoint management and IT operations.
• Experience in development and execution of product go to market strategy.
• Proven ability to work with Dev, QA, sales and sales engineering teams.
• A real passion for product design and user experience (UX/UI).
• Confident decision-making with the ability to influence internal and external partners.
• Ability to analyze data and make data-driven decisions.
• Excellent verbal, written, and presentation abilities.

Responsibilities

• Take product ownership within the ControlUp SaaS product line.
• Lead market and competitive analysis of the Digital Employee Experience market to identify potential trends and opportunities.
• Research optional integrations with relevant SaaS / Cloud vendors via publicly available API's.
• Validate product strategy and roadmap with ControlUp stakeholders.
• Prepare product requirements and detailed specification documents for product features.
• Work closely with Dev and QA teams throughout the development cycle.
• Identify, design, experiment, and iterate on product decisions by leveraging data and evidence gathered from customers.
• Work independently and effectively in a team environment.

Skills

Product management

Data analysis

Stakeholder management

UX/UI mindset

Cross-functional collaboration

Technical background

Education

Bachelor's degree or higher

Job description

ControlUp is a leader in Digital Employee Experience (DEX), evolving IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself.

Our platform transforms millions of real-time signals into intelligent action, bridging the gap between deep visibility and automated remediation. We turn "IT headaches" and employee frustration into self-healing operations, allowing organizations to move beyond reactive troubleshooting toward a future where technology works seamlessly in the background.

We're here to ensure the workday runs without disruptions. No tool sprawl, no wasted time, and no friction. Just technology that works for people, not against them, so they can stay focused on what they do best.

One platform. One powerful shift in how work flows.

What You'll Own:

• Take product ownership within the ControlUp SaaS product line
• Lead market and competitive analysis of the Digital Employee Experience market to identify potential trends and opportunities
• Research optional integrations with relevant SaaS / Cloud vendors via publicly available API's
• Validate product strategy and roadmap with ControlUp stakeholders
• Prepare product requirements and detailed specification documents for product features
• Work closely with Dev and QA teams throughout the development cycle
• Identify, design, experiment, and iterate on product decisions by leveraging data and evidence gathered from customers
• Work independently and effectively in a team environment

What You'll Bring:

• 5+ years of software product management experience in a technology SaaS product
• Strong technical background and familiarity with endpoint management and IT operations
• Experience in development and execution of product go to market strategy
• Proven ability to work with Dev, QA, sales and sales engineering teams
• A real passion for product design and user experience (UX/UI)
• Confident decision-making with the ability to influence internal and external partners
• Ability to analyze data and make data-driven decisions
• Excellent verbal, written, and presentation abilities

Preferred Qualifications:

• Extensive experience with IT operations solutions
• Bachelor's degree or higher
• Customer Oriented

Why You'll Love It Here:

We know every job description says "fast-paced" and "collaborative." Here's what that actually looks like for us:

• Global, Not Isolated: You'll work with a diverse team spanning the US, EMEA, and Israel. We're known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person.
• Meaningful Impact: Make a real impact from day one, working with cutting-edge technology in a fast-paced, global environment.
• Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged.
• True Flexibility: We offer a hybrid model. We care about the output of your expertise, not the hours you spend in a specific chair.