Staff Product Manager

BetterUp; United States; Hybrid; USD 180,000 - 250,000; Full time

Benefits offered by this job

BetterUp coaching

Competitive compensation

Medical, dental, vision insurance

Flexible paid time off

Holidays and company breaks

Volunteer days

Learning and development stipend

401(k) plan

Job summary

BetterUp is seeking a senior product leader to own a meaningful area of the Human Transformation Platform. You will translate vision into execution, engage directly with customers, and drive outcomes with urgency.

You’ll ship with hands-on prototyping and hypothesis-driven experimentation, partnering with Engineering, Design, and Data to maximize impact. You will work in our hybrid environment across multiple US hubs, coordinating with stakeholders and aligning with the broader product portfolio

Qualifications

• 5+ years in product management or related roles with ownership of outcomes.
• Experience building platform, configuration tooling or admin-facing products in B2B enterprise environments.
• Direct customer exposure in enterprise contexts – you’ve engaged buyers and admin users to form hypotheses.
• Domain expertise in organizational transformation, human transformation, talent intelligence, or related fields is a plus.

Responsibilities

• Translate product vision into concrete execution plans and own delivery against them.
• Connect your work to the broader product portfolio and align with peer PMs to enhance platform value.
• Decide and move with imperfect information; listen, synthesize, decide, and act without waiting for full alignment.
• Drive cross-functional squads toward outcomes with Engineering, Design, Data.
• Spend significant time with customers through discovery sessions, demos, and direct conversations with enterprise buyers and admins.
• Prototype working demos with AI tools before engineering spends a sprint, running hypothesis-driven experiments.
• Define and track success metrics to ensure measurable business value and mitigate risks.

Skills

Product management

Platform experience

Enterprise / B2B

Customer exposure

Policy engines / configuration tooling

Tools

Claude

Cursor

Replit

Figma Make

Job description

We are a hybrid company with a focus on in‑person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; and the Washington, DC metro area. If this is a role based in Europe, our Europe hub locations are London, UK and Amsterdam, NL. Please ensure you can realistically commit to this structure before applying.

The Opportunity

You’ll own a meaningful product area driving BetterUp’s Human Transformation Platform – driving execution, building customer relationships, and shipping work that moves metrics. You’ll operate as a builder‑owner: someone who takes the product direction set by your Product Leader and turns it into reality through hands‑on prototyping, direct customer engagement, and hypothesis‑driven execution. This is a role for someone who ships with urgency and wants ownership over outcomes – not just outputs.

What You Own

• Translate product vision into concrete execution plans and own delivery against them. You carry a clear point of view on where your product is headed and can articulate it to any stakeholder.
• Connect your work to the broader product portfolio – building shared platform capabilities and aligning with peer PMs to ensure your product surface enhances the value of the overall platform.
• Decide and move with imperfect information. You don't wait for alignment, permission, or consensus – you listen, synthesize, decide, and act. When you're wrong, you course‑correct fast. You never stall.
• Drive your cross‑functional squad (Engineering, Design, Data) toward outcomes. Set the agenda, maintain productive tension with your engineering and design partners, and own the results.
• Spend significant time with customers (external and internal) – discovery sessions, product demos, and direct conversations with enterprise buyers and admin users. You build relationships and use that signal to shape what you build.
• Prototype working demos with AI tools (Claude, Cursor, Replit, Figma Make) before engineering spends a sprint. Run hypothesis‑driven experiments; kill what isn’t working and redirect without drama.
• Define and track success metrics for your product surface, ensuring the work delivers measurable business value. Anticipate and proactively mitigate risks.

What We’re Looking For

Experience

• 5+ years in product management or related roles, with demonstrated ownership of product outcomes – not just feature delivery.
• Experience building platform, configuration tooling or admin‑facing products in B2B enterprise environments – for example policy engines, logic‑based systems, workflow configuration, or permissions systems.
• Direct customer exposure in enterprise contexts – you've been in the room with buyers and admin users, not just reading summaries. You know how to turn those conversations into product hypotheses.
• Domain expertise in organizational transformation, human transformation, talent intelligence, or related fields is a plus.

Skills & Competencies

• Relentless agency. You have an internal locus of control – when something isn't working, you own it and fix it rather than waiting for someone else to act. Humility to know what you don't know; relentlessness to figure it out.
• Strong executive communication skills – you can tell the story of your product, your bets, and your learnings clearly to stakeholders at all levels.
• Developing product vision and strategic thinking. You have a point of view on where your product should go and can defend it with evidence, while staying open to updating that view as you learn.
• Systems thinking and technical curiosity. Partner deeply with engineering on data model and architecture decisions. You won't write the code, but you'll be in the room where the object model gets decided.
• Cross‑functional collaboration – you can align R&D and go‑to‑market partners toward shared goals and hold the team accountable to outcomes.
• AI‑native fluency. You build working prototypes and functional demos using AI tools (Claude, Cursor, Replit, Figma Make) before engineering spends a sprint. You can modify prompts, adjust flows, and run data analyses without filing a ticket. This is your default operating method, not a novelty.

Preferred Backgrounds

• PMs from enterprise SaaS B2B environments, especially if you were part of helped scale from a single product to a multi‑product product platform.
• Former founders or early employees at high‑growth B2B startups – people who have lived the zero‑to‑one journey and thrive in ambiguity.
• Expertise in organizational transformation, human transformation, talent intelligence, or related fields.
• Solution design experience – whether from consulting, customer‑facing product roles, or implementation work – where you were personally involved in shaping what gets built with the buyer.

Why This Role

• You’ll own a product area integral to scaling a platform that enterprises are building their talent strategy on. Real ownership, real impact.
• You’ll work directly with customers – not behind layers of account management. If that’s not appealing, this isn’t the right role.
• You’ll operate with real autonomy. We’re looking for people who want ownership and ambiguity, not clearer lanes and more consensus.
• You’ll build in an AI‑native environment where prototyping with agents, compressing cycle times, and shipping fast are expected, not exceptional.
• Our stakeholder complexity – enterprise buyers, alliances, members, coaches – is a feature for the right person: more interesting problems, more leverage.

AI at BetterUp

Our team thrives at the intersection of human expertise and AI capability. As an AI‑forward company, adaptation and continuous learning are part of our daily work. We’re looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI‑augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact.

Benefits

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.

• Access to BetterUp coaching; one for you and one for a friend or family member
• A competitive compensation plan with opportunity for advancement
• Medical, dental, and vision insurance
• Flexible paid time off
• Per year:
  • All federal/statutory holidays observed
  • 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work)
  • 5 Volunteer Days to give back
  • Learning and Development stipend
  • Company wide Summer & Winter breaks
• Year‑round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The base salary range for this role is as follows:

New York City and San Francisco: $200,000 - $250,000

Austin and Arlington: $180,000 - $225,000

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to [e-mail]