Technical Product Content Lead - AI Copilot Docs Architect

FORT Robotics; Boston (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

FORT Robotics in Boston is searching for a technical communicator who will own product and release documentation and enhance AI Copilot knowledge architecture. The ideal candidate has a robust portfolio showcasing clear and accurate documentation, experience in technical platforms, and a native understanding of AI in the workflow. Responsibilities include producing in-product guidance and ensuring documentation is a reliable resource for customers. This role requires safety consciousness and creativity in delivering information effectively.

Qualifications

• Portfolio showcasing a range of technical documentation.
• Experience with documentation in technical platforms.
• Incorporation of AI in daily work process.

Responsibilities

• Own and produce product and release documentation.
• Structure and maintain knowledge architecture for AI Copilot.
• Provide in-product guidance and onboarding flows.
• Ensure clear API docs and integration guides.
• Track user search and content improvement signals.

Skills

Strong editorial judgment

AI-native experience

Technical communication

Clear writing

Creative problem-solving

Job description

FORT Robotics in Boston is searching for a technical communicator who will own product and release documentation and enhance AI Copilot knowledge architecture. The ideal candidate has a robust portfolio showcasing clear and accurate documentation, experience in technical platforms, and a native understanding of AI in the workflow. Responsibilities include producing in-product guidance and ensuring documentation is a reliable resource for customers. This role requires safety consciousness and creativity in delivering information effectively.