Technical Product Associate

Kith Retail LLC; United States; On-site; USD 70,000 - 80,000; Full time

Job summary

Kith Retail LLC seeks a Technical Product Associate to design systems and processes enabling business success. You will manage day-to-day vendor relationships, capture requirements, and implement new technology through internal and external integrators.

You will collaborate with technical stakeholders, deeply understand category needs, and drive improvements across systems to support growth and efficiency.

Qualifications

• Bachelor’s Degree required.
• 1–3 years in Product Management or technical/solutions roles.
• Engineering or software development background.
• Retail or ecommerce experience preferred.
• Proficient in SQL and database querying.
• Familiar with API design and testing tools (Postman, etc.).
• Experience with Agile PM tools: JIRA, Asana, Monday.
• Strong written and verbal communication.
• Ability to facilitate and manage stakeholders.
• Understanding of AI tools and systems.

Responsibilities

• Operate complex business systems (OMS, ERP, back-office software).
• Collaborate with cross-functional teams to identify growth opportunities and document learnings.
• Implement approved solutions with internal tooling or third-party vendors.
• Present designs and demos to stakeholders to ensure alignment.
• Measure KPIs to ensure improvements from new solutions.
• Train and support teams through change and rollout.
• Test new tech for accuracy, resilience and scalability.
• Create and record training materials for internal teams.

Skills

SQL

API design

Communication

Stakeholder management

Agile product management

Education

Bachelor’s Degree

Tools

JIRA

Asana

Monday.com

Job description

Location: HQ - Williamsburg, Brooklyn Status: Full-time/100% on-site Compensation: $70,000 - $80,000 annually Position Summary: The Technical Product Associate is responsible for devising systems, technology and procedures to enable the success of the Kith business. This can include procuring and managing the day to day relationship with 3rd party vendors, or capturing requirements, and implementing new custom technology using Kith’s internal and external system integrators. This position will collaborate with technical stakeholders, and a successful candidate will need to be highly technical themselves. The Technical Product Associate is typically assigned one or more categories of the business, as it enables them to dig deep, and understand their needs and inefficiencies.

RESPONSIBILITIES

• Operate complex business systems required for the business to function such as Order Management System, ERP System, and Custom back-office software that supports various customer facing channels.
• Work with cross-functional stakeholders to better understand their category of the business, as well as the opportunities for growth Document learnings, and present potential solutions, and the expected timelines for implementation.
• Implement approved solutions: build independently using pre-existing tooling, systems and tooling, collaborate with Kith’s pre-existing system integrators and developers to design custom technology, procure a 3rd party vendor to implement, configure and operate tooling, and enhance and optimize pre-existing integrations.
• Present designs, mock-ups or demos to the relevant stakeholders to ensure the solutioning remains aligned to their needs.
• Understand, measure and track KPIs related to the business to ensure that newly implemented solutions are improving team results.
• Launch, train and in some cases, operate the technology to ensure that the business is supported through change.
• Test implemented technology and processes to ensure that they’re accurate, resilient and scalable.
• Establish, instruct, and record training materials for internal Kith teams.

Special Projects

• Provide ad-hoc assistance to Technical Product Managers as needed.
• Use strong product and technical understanding to prioritize time and development hours to deliver product completion.

REQUIREMENTS

• Experience Bachelor’s Degree.
• 1-3 Years of Product Management or Technical/Solutions Architecture experience.
• Engineering/Software Development experience.
• Previous experience or extensive knowledge of Retail or eCommerce business.
• Skills Fluent in SQL (MySQL, MSSQL, PostgreSQL) or other Database Querying Languages.
• Moderate understanding of API design and connectivity - Proficient in Postman or other API testing tooling.
• Agile Product Management Software - JIRA, Asana, Monday.
• Experienced, confident written and verbal communicator.
• Accomplished facilitator and stakeholder manager.
• Understanding of AI tools and systems.

WHO YOU ARE

• Personal Characteristics Self-Starter Detail Oriented Process Driven Time Management Effective Communicator Assertive Action Oriented Passions E-Commerce Fashion Technology

WHO WE ARE

Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men’s, women’s and children’s apparel, accessories and footwear through a distinct lens of personal storytelling. Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators. Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops. Kith Treats, conceived from Fieg’s childhood love for cereal, operates in 10 locations, as well as Sadelle’s at Kith restaurants in Paris, Miami Design District, Toronto and Seoul. The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact. Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a kith.com or kithnyc.com email address. Please note that any correspondence from an alternative email domain, or offering anything other than in-person work, is fraudulent. Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that embodies a multi-faceted lifestyle through a distinct lens of personal storytelling, with uncompromising detail to fabrication and design. Kith offers in-house apparel, accessories, and footwear collections for men, women, and children, and also has an ice cream parlor in every flagship and full-service restaurants in select locations. Born and raised in Queens, New York, Kith Founder Ronnie Fieg rose the ranks from 13-year-old stock boy at footwear franchise David Z. to the company’s chief buyer, earning him a profound understanding of the retail landscape and a network of powerful brand relationships. As the Kith’s CEO and Creative Director, Fieg is known for his ability to create premium products and deliver unparalleled experiences, with a personal philosophy of giving the consumer more than what they pay for. Under his guidance, the brand has become known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators, including Coca-Cola, Nike, BMW, the NFL, Disney, Versace, Giorgio Armani and many others. In addition to his role at Kith, Fieg also serves as the first-ever Creative Director of the New York Knicks, and the Chairman of the Board of The Kinnect Foundation, Kith’s in-house non-profit, which is devoted to creating positive change through