Technical Process Manager

Saint-Gobain North America; Houston (TX); On-site; USD 100,000 - 150,000; Full time

Job summary

Saint-Gobain North America is seeking a Technical Process Manager to lead QC and R&D for TAS materials, overseeing testing, quality systems, and product formulations. You will guide CAPA activities, support scale-up, and drive new product development in a fast-paced plant environment.

The role requires-depth knowledge of ISO 9001, GMP, and paper pulp processes, with strong leadership and analytical skills to optimize processes and ensure compliance across operations.

Qualifications

• Bachelor's degree in Materials Science, Engineering, or related field.
• Minimum 5 years of R&D experience.
• Minimum 5 years of laboratory experience supporting product development, testing, and analysis, with a strong background in materials testing, formulation, or quality control.
• Minimum 2 years of leadership or supervisory experience.
• Proficiency in laboratory testing methods, analytical techniques, and related tools.
• Strong knowledge of ISO 9001, GMP requirements, and relevant industry standards, with the ability to interpret and implement these requirements within plant systems.
• Experience conducting risk analysis using methodologies such as FMEA, FTA, and Risk Ranking/Filtering.
• Excellent analytical, problem-solving, project management, interpersonal, and organizational skills.
• Demonstrated awareness of emerging technologies and their application to improve operational efficiency.
• Advanced proficiency in Microsoft Access, Excel, and Word.
• Proven ability to lead, manage, and motivate teams through both direct and matrix management structures.
• Strong project management capabilities.
• Comprehensive knowledge of paper pulp manufacturing processes and related operations.
• Ability and willingness to perform regular fieldwork in plant, laboratory, and operational environments.

Responsibilities

• Lead and manage QC and R&D activities for TAS products, including testing and development.
• Provide technical leadership in product quality, laboratory testing, and formulation support.
• Maintain ISO 9001 QMS and ensure compliance with standards.
• Manage CAPA, root cause investigations and continuous improvement initiatives.
• Support manufacturing scale-up, process validation, and production activities.
• Monitor, analyze, and improve manufacturing processes for efficiency and consistency.
• Design, develop, validate TAS products through testing and field evaluations.
• Lead new product development initiatives from concept to commercialization.
• Conduct market, competitive, and material analyses to identify growth opportunities.
• Maintain awareness of industry trends and regulatory requirements.

Skills

Laboratory testing & analysis

Quality systems & ISO 9001 knowledge

Project leadership & management

Problem solving & analytical skills

Cross-functional collaboration

Fieldwork and operations experience

Education

Bachelor's degree in Materials Science, Engineering, or related field

Master's degree in Materials Science, Engineering, or related field (preferred)

Tools

Microsoft Access

Excel

Word

Job description

WHY DO WE NEED YOU?

Technical Process Manager

The Technical Process Manager serves as the technical lead for Quality Control (QC) and Research & Development (R&D) activities supporting thermal, acoustical, and fireproofing materials within the Thermal & Acoustical Solutions (TAS) business unit. This role provides technical leadership in product quality, laboratory testing, process optimization, formulation support, and new product development while partnering cross-functionally to drive innovation, continuous improvement, and technical problem-solving.

Key Responsibilities

Paper Industry Expertise

• Demonstrate comprehensive knowledge of paper, pulp, and related manufacturing processes.
• Evaluate and interpret paper samples to support product development, quality initiatives, and technical investigations.
• Apply industry expertise to improve product performance and manufacturing outcomes.

Quality Management

• Lead and maintain the plant's ISO 9001 Quality Management System (QMS).
• Ensure compliance with quality standards, procedures, and regulatory requirements.
• Manage corrective and preventive actions (CAPA), root cause investigations, and continuous improvement initiatives.
• Monitor and improve key quality performance metrics.

Technical Support & Process Improvement

• Support manufacturing scale-up, process validation, and ongoing production activities.
• Monitor, analyze, and improve manufacturing processes to enhance efficiency and product consistency.
• Ensure compliance with product specifications and quality standards.
• Document laboratory results, technical findings, and process recommendations.

Product Innovation & Development

• Design, develop, improve, and validate TAS products through value engineering, laboratory testing, and field evaluations.
• Support formulation development and optimization efforts.
• Lead new product development initiatives from concept through commercialization.

Research & Analysis

• Conduct market, competitive, and material analyses to identify growth opportunities.
• Evaluate relationships between raw materials, processes, and product performance.
• Maintain awareness of industry trends, standards, and regulatory requirements.

Project Management

• Lead multiple concurrent projects with accountability for scope, timelines, resources, and deliverables.
• Resolve quality and technical issues while ensuring accurate and compliant documentation.
• Track project progress and communicate status to stakeholders.

Collaboration & Communication

• Partner with suppliers, operations, engineering, manufacturing, sales, and other internal stakeholders.
• Communicate quality, technical, and R&D updates effectively across the organization.
• Provide technical expertise to support business objectives and customer requirements.

Core Competencies

• Quality Systems & ISO 9001
• Research & Development
• Product Formulation & Testing
• Process Improvement
• Root Cause Analysis
• Product Development
• Project Management
• Technical Documentation
• Cross-Functional Leadership
• Supplier & Stakeholder Collaboration

IS THIS JOB FOR YOU?

Required Qualifications

• Bachelor's degree in Materials Science, Engineering, or a related technical field.
• Minimum 5 years of Research & Development (R&D) experience.
• Minimum 5 years of laboratory experience supporting product development, testing, and analysis, with a strong background in materials testing, formulation, or quality control.
• Minimum 2 years of leadership or supervisory experience.
• Proficiency in laboratory testing methods, analytical techniques, and related tools.
• Strong knowledge of ISO 9001, GMP requirements, and relevant industry standards, with the ability to interpret and implement these requirements within plant systems.
• Experience conducting risk analysis using methodologies such as FMEA, FTA, and Risk Ranking/Filtering.
• Excellent analytical, problem-solving, project management, interpersonal, and organizational skills.
• Demonstrated awareness of emerging technologies and their application to improve operational efficiency.
• Advanced proficiency in Microsoft Access, Excel, and Word.
• Proven ability to lead, manage, and motivate teams through both direct and matrix management structures.
• Strong project management capabilities.
• Comprehensive knowledge of paper pulp manufacturing processes and related operations.
• Ability and willingness to perform regular fieldwork in plant, laboratory, and operational environments.

Preferred Qualifications

• Master's degree in Materials Science, Engineering, or a related technical field.
• Bilingual in English and Spanish, with the ability to:
• Develop documentation, training materials, and presentations in both languages.
• Effectively communicate with English- and Spanish-speaking stakeholders.
• Translate technical and operational documents from English to Spanish.

Key Competencies

• Technical leadership
• Product development and innovation
• Laboratory operations and quality systems
• Risk assessment and mitigation
• Process improvement
• Cross-functional collaboration
• Strategic project management
• Continuous improvement mindset

a Little More About Us

Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, drywall and ceilings.

A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada.

LEGAL STATEMENT

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age,