Technical Operator - Arlington, Tx.

GritR Sports; Virginia (MN); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive wage

Benefits package

401(k)

Training opportunities

Team culture

Job summary

GritR Sports is seeking a Technical Operator to keep warehouse technology running on the floor, not behind a desk. You will troubleshoot, calibrate, and maintain robotics, printers, and workstations to minimize downtime and maintain smooth shipping, receiving, and inventory flows.

You will collaborate with remote SysOps and Operations leadership, ensuring rapid restores during downtime. This full-time role includes a competitive hourly wage and benefits, with weekend rotation and occasional

Qualifications

• 2+ years of hands-on IT support in a fast-paced warehouse, fulfillment, or manufacturing environment.
• Experience maintaining automation equipment/robotics and calibrating high-precision scale and dimensioning systems.
• Strong familiarity with rugged mobile devices, printers, workstations, and CCTV hardware.

Responsibilities

• Troubleshoot and calibrate automated machinery and robotics; perform routine maintenance.
• Deploy, configure, and repair warehouse workstations, rugged tablets, and wearables.
• Maintain and service industrial Zebra printers for labels and packing slips.
• Support CCTV cameras and security hardware, coordinating with vendors or remote teams as needed.
• Assist with physical network infrastructure, switches, cabling, and mounting access points.
• Manage local IT inventory to enable quick “hot-swaps” on the floor.

Skills

IT support

Automation knowledge

Robotics calibration

Network cabling

Clear communication

Tools

Zebra printers

Honeywell wearables

Rugged tablets

CCTV hardware

Job description

Role Overview

As a Technical Operator, TechOps Technician, you will be the heartbeat of our warehouse technology. Unlike traditional desk-bound IT roles, you will be active on the warehouse floor, ensuring our physical hardware, robotics, and logistics systems run without a hitch.

Reporting directly to the Operations Manager, your main mission is to minimize downtime and keep our shipping, receiving, and inventory pipelines moving at maximum efficiency.

Compensation : $19/hour during 90 day probation period, $20/hour after successful probationary completion.
Hours : Full Time 40hr/week with rotating weekends off

Key Responsibilities

• Robotics, Automation & Calibration: Perform rapid troubleshooting, physical alignment, and routine maintenance on automated machinery and robotics. Responsible for the ongoing calibration and upkeep of Qboids (dimensioning/weighing systems).
• Device & Workstation Care: Deploy, configure, and repair warehouse workstations, rugged tablets, Honeywell wearables.
• Industrial Printer Maintenance: Keep our packing slips and labels moving by maintaining, cleaning, and replacing parts on industrial thermal Zebra printers.
• CCTV & Security Systems: Support and maintain the physical functionality of on-site CCTV cameras and security surveillance hardware, including basic camera positioning, physical connectivity, and coordinate with vendors or remote teams for software/feed issues.
• “Smart Hands” Network Support: Assist remote SysOps (System Administrators) with physical network infrastructure (switches, cabling, mounting Access Points, and checking rack hardware).
• Operational Readiness: Manage local IT inventory, ensuring plenty of pre-configured backup scanners, printers, and workstations are ready for immediate “hot-swaps” on the floor.

Qualifications & Skills

• Experience: 2+ years of hands-on IT support, desktop support, or field technician experience—ideally within a fast-paced warehouse, fulfillment, or manufacturing environment.
• Automation & Calibration: Experience maintaining automation equipment/robotics and calibrating high-precision scale and dimensioning systems.
• Hardware & Systems Savvy: Strong familiarity with rugged mobile devices, thermal printers, physical workstation setups, and the deployment/configuration of CCTV hardware.
• Basic Networking: Solid understanding of physical network cabling (Cat6), patch panels, and Wi-Fi connectivity troubleshooting.
• The “Ops” Mindset: A strong sense of urgency. You understand that a broken printer or offline workstation isn’t just a ticket—it’s a bottleneck in our supply chain.
• Communication: Ability to explain technical fixes clearly to floor workers, while collaborating smoothly with our remote SysOps engineers.

Physical, Legal & Scheduling Requirements

• Drug-Free Workplace: Must be able to pass a pre-employment drug screening and consent to random drug testing in compliance with our safety policies.
• Ability to stand, walk, bend, and climb ladders across a large warehouse floor for the duration of a shift.
• Ability to safely lift and move equipment weighing up to 50 lbs.
• Flexibility to work shifts aligning with warehouse operating hours (including occasional weekend or overtime support during peak seasons).

Perks & Benefits

• Competitive hourly wage with room for growth.
• Comprehensive benefits package: Health, Dental, and Vision Insurance.
• 401(k) retirement plan.
• Opportunities for professional training and internal advancement.
• A supportive, collaborative, and energetic team culture.About Us

About Us

GritR Sports & Outdoors is an equal opportunity employer. We encourage individuals from all backgrounds to apply.