Broadband Cable Installer

Vyve Broadband; Forest City (NC); On-site; USD 58,000 - 82,000; Full time

Benefits offered by this job

Comprehensive Benefits

Life Insurance

Disability Coverage

401(k) Match

Wellness Rewards

Pet Insurance

Telemedicine

Growth Opportunities

Job summary

Vyve Broadband is seeking a Broadband Network Technician (BT IV-V) to lead field diagnostics, repair, and optimization of the HFC network. You will mentor junior techs, restore service during outages, and proactively maintain plant equipment, ensuring uptime and quality customer experience.

The role requires BT IV certification or equivalent, hands-on fiber/coax skills, and comfort working outdoors, with on-call rotations and travel as needed.

Qualifications

• BT IV certification or equivalent work experience.
• 6+ months as Broadband Technician III or equivalent field experience.
• Ability to splice coax and fiber optic cable.
• Strong understanding of HFC and IP networks.
• Experience reading system maps and schematics.
• Willingness to work outdoors, on ladders, in confined spaces, and on-call.

Responsibilities

• Perform advanced troubleshooting and repair of the HFC network including RF, AC, DC, and optical systems.
• Optimize network performance through node balancing, alignment, and signal calibration.
• Monitor and mitigate signal leakage, ensuring FCC and local regulatory compliance.
• Maintain documentation and perform scheduled maintenance on standby power supplies.
• Lead or mentor lower-tier technicians on field practices and customer service.
• Support outage restoration with clear communications to teams and dispatch.
• Maintain and safely operate a company vehicle and equipment.
• Record and submit job logs and documentation using mobile devices or work order systems.

Skills

BT IV cert

BT III exp

Coax & fiber splice

HFC & IP networks

Maps & schematics

Outdoor/on-call

Test equipment

Tools

Signal meters

Spectrum analyzers

OTDRs

Volt-Ohm meters

Leak detectors

Job description

Keep our communities connected

As a Broadband Network Technician (BT IV-V) at Vyve Broadband, you’ll take the lead on maintaining, optimizing, and repairing the infrastructure that powers the internet and TV experience for entire neighborhoods. This role combines advanced field diagnostics with leadership guiding junior techs, restoring service during outages, and proactively maintaining the HFC plant to prevent issues before they start.

You’ll be the front line of uptime solving challenges others can’t, in an environment that values your expertise and rewards your commitment with tools, training, and a clear path to grow.

What You’ll Do

• Perform advanced troubleshooting and repair of the hybrid fiber-coax (HFC) network, including RF, AC, DC, and optical systems.
• Optimize network performance through node balancing, alignment, and signal calibration.
• Monitor and mitigate signal leakage; ensure full compliance with FCC and local regulations.
• Maintain documentation and perform scheduled maintenance on standby power supplies.
• Lead or mentor lower-tier technicians (BT I-III) on field best practices and customer service.
• Support outage restoration efforts with clear communications to teams and dispatch.
• Maintain and safely operate a company vehicle and equipment.
• Record and submit job logs and documentation using mobile devices or work order systems.

What You Bring

• BT IV certification or equivalent work experience.
• 6+ months as a Broadband Technician III or equivalent field network experience.
• Ability to splice coax and fiber optic cable.
• Proficiency with signal meters, spectrum analyzers, OTDRs, volt-ohm meters, and leak detectors.
• Strong understanding of HFC and IP networks.
• Experience reading and interpreting system maps and schematics.
• Willingness to work outdoors in all weather, on ladders, in confined spaces, and during on‑call rotations.

Physical & Work Conditions

• Comfortable working at heights on poles or ladders (up to 32 feet).
• Able to lift up to 70 pounds and carry tools and ladders across various terrain.
• Occasional night and weekend work during outages or maintenance windows.
• Work in attics, crawl spaces, and near power lines as needed.

Why Join Vyve?

We take care of our people so you can take care of business.

• Comprehensive Benefits – Multiple medical, dental, and vision options with 100% preventive care
• Peace of Mind – Company-paid life insurance & disability coverage, with voluntary buy-up options
• 401(k) with Company Match – Save for your future with our competitive retirement plan and employer matching contributions
• Wellness Rewards – Earn up to $500/year just for completing checkups & screenings
• Extra Perks – Pet insurance, identity theft protection, legal assistance, and more
• Support Anytime – Free 24/7 telemedicine & virtual counseling for you and your family
• Growth Opportunities – Leadership development, professional sales training & ongoing learning

Growth & Opportunity

• We proudly promote from within. Whether you’re pursuing advanced certifications, mentoring other techs, or exploring supervisor or network operations roles, we’ll support your growth.
• Additional training and certification support available (SCTE, NCTI).

Equal Opportunity

Vyve Broadband is an equal opportunity employer. We do not unlawfully discriminate based on race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, or other protected status.