Technical Operations Manager

Knight’s Companies Inc.; Summerville (SC); In loco; USD 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Medical, Dental, Vision Insurance

PTO and Paid Holidays

401(k) with Company Match

STD

LTD

Company-Paid Life Insurance

Voluntary insurance programs including

Descrizione del lavoro

Knight’s Companies is seeking a Technical Operations Manager to oversee QC in Ready-Mix operations. You will lead lab and field personnel, monitor materials, and ensure products meet regulatory and customer specs across regions.

The role emphasizes developing QC programs, testing protocols, and performance indicators, with collaboration across plant operations, dispatch, sales, and customers to maintain consistent product quality.

Competenze

• Bachelor's degree or equivalent in a relevant field.
• Minimum 5 years of Quality Control experience in ready-mixed concrete environment.
• Ability to lead and develop teams while enforcing quality, safety, and performance standards.
• Certification targets: NRMCA Concrete Technologist Level 3 and DOT/ACI within stated timelines.

Mansioni

• Maintain compliance with safety and environmental policies.
• Lead day-to-day field operations and ensure policy adherence.
• Develop and implement QC programs and performance standards.
• Monitor mix designs, raw materials, and product performance.
• Investigate customer complaints and propose resolutions.
• Coordinate collection of materials from suppliers.
• Represent the company at pre-pour meetings as directed.
• Review testing protocols per ASTM/ACI standards.
• Ensure concrete mixes meet job-specific requirements.
• Participate in mix/test trial batches within specifications.
• Maintain accurate documentation of testing results.
• Coach QC technicians in sampling, testing, and safety.

Conoscenze

Quality control

Leadership

Safety compliance

Statistical analysis

Lab operations

Reading specs

Team development

Communication

Formazione

Bachelor's degree

Strumenti

MS Excel

QA testing equipment

Descrizione del lavoro

Since 1969, Knights Companies has grown from a single septic tank pumping truck into a trusted, family-owned leader in construction and manufacturing services. Built on quality, integrity, and customer service, Knights Companies is committed to excellence across its Redi-Mix, Precast, Trucking, and Pumping operations.

The Technical Operations Manager will support all aspects of concrete quality for the Ready-Mix in all regions ensuring products meet company, customer, and regulatory standards. This role supports the daily activities of QC Technicians, maintains lab operations and testing equipment, reviews daily schedules, and monitors mix designs for material performance.

The Technical Operations Manager will oversee all laboratory and field quality-control personnel, monitor raw materials, manager testing programs, investigate quality issues, and work closely with plant operations, dispatch, sales, and customers to ensure consistent product performance.

What You'll Do:

• Maintain full compliance with all safety and environmental policies and procedures, ensuring both personal and team adherence.
• Lead day-to-day field operations and ensure compliance with established policies, procedures, and standards.
• Support, develop, and implement quality control programs, inspections, and performance standards.
• Help establish and monitor key quality and operational performance indicators.
• Monitor concrete mix designs, raw materials, production processes, and finished-product performance.
• Ensure testing is performed in accordance with applicable ASTM, ACI, and project specifications.
• Investigate customer complaints, research, analyze cause, and propose issue resolution.
• Asist with the coordination of the collection of from suppliers of component / aggregate materials.
• Represent the Company at pre-pour meetings as directed.
• Review testing protocol and procedures, within industry standards, as specified by ASTM standards.
• Follow established quality control procedures to ensure that concrete mixes produced meet the customer’s job-specific requirements.
• Participate in mix and test trial batches in advance of jobs within provided specifications.
• Maintain accurate and up-to-date documentation of testing completed with results.
• Maintain lab area and equipment according to industry standards.
• Coach and guide process locations in achieving the utmost in quality; includes providing process personnel with tools to monitor quality.
• Train and develop QC technicians in proper sampling, testing, documentation, and safety procedures.
• Establish performance expectations and promote accountability within the QC department.
• Keep abreast of changes, new innovations, etc. related to product quality and the industry; convey such information to appropriate personnel.
• Perform other duties as assigned.

What Will Make You Successful:

• Bachelor's Degree or equivalent combination of education and experience required.
• Minimum 5 years of Quality Control experience in ready-mixed concrete environment required.
• Demonstrated ability to lead, develop, and collaborate with teams while holding employees accountable to quality, safety, and performance standards
• NRMCA Concrete Technologist Level 3 Certification (to be completed within 18 months).
• DOT Technician Certification and ACI Field Grade 1 certification (to be completed within 12 months).
• Ability to read and comprehend project specifications and ACI/ASTM guidelines.
• Ability to comprehend statistical data and develop trend analysis.
• Ability to work independently with minimal supervision.
• Proficiency in reading, understanding, speaking, writing, and using the English language.
• Advanced ability to accurately perform and interpret mathematical calculations, including addition, subtraction, multiplication, division, percentage analysis, and area, volume, unit weight, and total weight computations using fractions, decimals, and whole numbers, to support quality control, production analysis, and compliance requirements.
• Advanced working knowledge of computers and business systems, including Microsoft Office and quality-related reporting, documentation, and data analysis tools
• Current, valid driver’s license in the state of residence, with the ability to travel between facilities, job sites, and customer locations as required
• Strong written, verbal, and organizational communication skills, with the ability to prepare technical reports, present findings, and lead quality-related discussions
• Proven ability to communicate professionally and effectively with all levels of the organization, including executive leadership, operations, and sales, as well as external customers, inspectors, and regulatory agencies.

Physical Demands:

• Ability to safely lift a minimum of 50 lbs.
• Ability to work in extreme weather, including but not limited to high heat, low temperature, and high sun environments.
• Ability to sit, stand, and walk for long periods of time.
• Ability to climb and descend stairs.
• Ability to perform direct keyboard entry operations for regular periods of time.

What We Offer:

• Competitive pay
• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO) and Paid Holidays
• 401(k) with Company Match
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Company-Paid Life Insurance
• Voluntary insurance programs including Life, Critical Illness, Hospitalization, Accident and Pet Insurance.

Interested in opportunities in other Knights Companies locations?

We're hiring across our other markets:

• Lowcountry:Charleston/Jedburg/St. George/Moncks Corner
• Midlands:Columbia/Lexington/Irmo/Blythewood/Lugoff/Sumter
• South: Aiken/Hampton/Beaufort/Okatie/Richmond Hill/Savannah

Visit our careers page to explore all openings: www.knightscompanies.com

Join our team and be part of a company that values safety, hard work and professionalism. We offer a supportive work environment, opportunities for growth, and comprehensive benefits to help you succeed in your career.

EOE