Technical Operations Engineer, Air Defense USAF

Anduril Industries; Washington (Washington County); On-site; USD 146,000 - 194,000; Full time

Benefits offered by this job

Equity grants

Competitive benefits

Job summary

Anduril Industries is seeking a Technical Operations Engineer to join our Air Defense team. This Washington, DC or Boston, MA based role is not eligible for remote work.

You will deploy and support Anduril’s products globally, partnering with engineering to iteratively improve systems throughout their lifecycle. You will mentor teammates, guide users through product employment, and advise account managers on operational structures to ensure technical success, while communicating recommendations

Qualifications

• 3+ years of experience solving problems in unstructured environments at the interface of hardware, software, and networking.
• Strong mechanical aptitude to troubleshoot and repair critical site infrastructure including generators, solar power systems, and hydraulic systems.
• Ability to meet health and medical requirements related to deployment.
• Willingness to travel up to 60% CONUS/OCONUS.
• Ability to relocate to Anduril’s Washington DC or Boston office.
• Eligible to obtain and maintain a U.S. Top Secret/Secret clearance.

Responsibilities

• Support military air defense projects by executing technical operations, conducting field maintenance, providing customer field support and training.
• Tackle complex issues related to hardware, software, and networking in unstructured situations, driving them to resolution.
• Communicate field issue status to internal and customer teams, keeping them informed.
• Support the development and implementation of comprehensive operational and logistical plans for various events.
• Ensure high availability and performance of air defense systems.
• Maintain support plans for hardware and software.
• Assist in event planning and resource allocation, keeping key stakeholders informed about Technical Operations requirements.
• Incident response root-cause analyses (RCAs) for defense systems in the field.
• Conduct post-incident reviews and implement preventive measures.
• Maintain up-to-date documentation.

Skills

Problem solving

Mechanical aptitude

Travel readiness

Clearance eligible

Education

B.S. in Mechanical Engineering

B.S. in Aerospace Engineering

B.S. in Computer Science

Tools

Network+ certification

Linux+ certification

Job description

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

ABOUT THE ROLE

Anduril’s Deployment Operations group is seeking a Technical Operations Engineer to join our Air Defense team. This is a Washington, DC or Boston, MA based role and not eligible for remote/hybrid work.

As a member of Anduril’s Technical Operations team, you will be responsible for deploying and supporting Anduril’s products all over the world. You will go forward with products early on in their lifecycle and work with engineering teams to iteratively improve them over time. The challenges you will encounter are innumerable and unpredictable, but you will be expected to take ownership of delivering the technical solution.

You must be both a teacher and a student, able to coach teammates on systems that you’ve gained intimate familiarity with and then transition into mastering the next system. You’ll also guide users through product employment and troubleshooting, advise account managers on how to structure an operation to ensure technical success, and communicate specific recommendations for product refinement to engineering teams.

WHAT YOU’LL DO

• Support military air defense projects by executing technical operations, conducting field maintenance, providing customer field support and training
• Tackle complex issues related to hardware, software, and networking in unstructured situations, driving them to resolution
• Communicate field issue status to internal and customer teams, keeping them informed.
• Support the development and implementation of comprehensive operational and logistical plans for various events
• Ensure high availability and performance of air defense systems
• Maintain support plans for hardware and software
• Assist in event planning and resource allocation, keeping key stakeholders informed about Technical Operations requirements
• Incident response root-cause analyses (RCAs) for defense systems in the field
• Conduct post-incident reviews and implement preventive measures
• Maintain up-to-date documentation

REQUIRED QUALIFICATIONS

• 3+ years of experience of strong problem solving in unstructured environments at the interface of hardware, software, and networking.
• Strong mechanical aptitude to troubleshoot and repair critical site infrastructure including generators, solar power systems, and hydraulic systems.
• Ability to meet health and medical requirements in advance of deployments in accordance with DFARS 252.225-7040, DoDI 3020.41, and/or any additional requirements outlined by region or supporting force, as applicable.
• Ability to travel in support of customer operations or reactive maintenance on short notice (Up to 60% CONUS / OCONUS travel)
• Ability to relocate to either Anduril’s Washington DC or Boston Office, if not already local to be onsite with the customer
• Eligible to obtain and maintain a U.S. Top Secret/Secret clearance.

PREFERRED QUALIFICATIONS

• B.S. in mechanical engineering, aerospace engineering, computer science, or related technical field
• Network+ and Linux+ or equivalent experience preferred.
• Experience with Fiber and RF systems (PtP, PtMP, mesh), understanding basic antenna concepts & spectrum analysis.
• Terminating power cables with NEMA connectors or RJ45 connectors.
• Ability to lift 50-70 lbs.
• Prior military or overseas contracting experience.

US Salary Range

$146,000—$194,000 USD

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril’s total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:

• At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next.

Data Privacy

To view Anduril’s candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.

By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.