Technical Liaison

Relha LLC; Houston, Northern (TX, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Labcorp in Houston, TX is seeking a Technical Consultant to join our team and help ensure reliable reporting of patient results across our CLIA/CAP environment. You will collaborate with the Technical Director and Supervisors to uphold instrument performance and test accuracy.

You will provide technical support for validations, respond to complex client inquiries, and communicate clearly with physicians, nurses, and LabCorp staff.

Qualifications

• Bachelor’s degree in Chemical or Biological Science, Clinical Laboratory Science, or Medical Technology.
• 5+ years of clinical laboratory experience in a CLIA, CAP laboratory environment.
• ASCP or AMT certification.
• Hands-on experience with laboratory procedures.
• Familiarity with Labcorp IT systems (LCLS, LCWS, SIS, eAssist) and software tools.

Responsibilities

• Oversee the technical component of the laboratory to ensure patient results are reported reliably.
• Work with the Technical Director and Supervisors to ensure accuracy for all testing and instrument performance.
• Provide additional technical support for validations and verifications as needed.
• Respond to client inquiries that are technical in nature and escalate when needed.
• Communicate with clients, physicians, nurses, and LabCorp staff with technical expertise.
• Assist in reviewing, interpreting, and reporting complex and routine test results.

Skills

Communication skills

Attention to detail

Education

Bachelor's degree in Chemical/ Biological Science or Medical Technology

ASCP or AMT certification

Tools

LCLS

LCWS

SIS

eAssist

EP Evaluator

Microsoft Office

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

LabCorp is seeking a Technical Consultant to join our team Houston, TX.

Job Responsibilities

Assisting in overseeing the technical component of the laboratory to ensure that patient results are reported reliably, including reviewing AMR studies and instrument comparisons

Working with the Technical Director and Technical Supervisors to ensure accuracy for all testing in the lab, including instrument performance and identifying root causes when issues arise

Provide additional technical support to Technical Director and Technical Supervisors as needed (e.g. validations, verification)

Accurately responds to client inquires that are technical in nature and escalate, as needed

Effectively communicates with clients, physicians, nurses, and LabCorp staff and provides technical expertise, as needed

Projects credibility and builds rapport with medical doctors/LabCorp clients, providing quick/accurate responses to inquires

Assists in the review, interpretation, and reporting of complex and routine test results

Shares experiences and ideas on technical improvements

Adheres to laboratory policies and procedures

Assist with other special projects, as needed

Minimum Qualifications

Bachelor’s degree in a Chemical or Biological Science, Clinical Laboratory Science, or Medical Technology

5 years or more of clinical laboratory experience in a CLIA, CAP laboratory environment

Preferred Qualification:

Current or prior Labcorp experience

ASCP or AMT certification

Additional Job Standards

Have demonstrated hands-on experience with laboratory procedures

Familiarity with LCLS, LCWS, SIS, eAssist, and other Labcorp IT systems

Skilled in the use of Microsoft Office and EP Evaluator

Demonstrated proficiency in the Department Name along with strong knowledge of scientific concepts and effective clinical practices/procedures

Excellent technical and problem solving skills

Discretion in handling confidential information

Able to pass a standardized color blindness test

The position requires the candidate to be extremely organized. Working to tight deadlines, flexibility in approach, exceptional communication skills and attention to detail are essential.

At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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