Technical Lead (Payments Infrastructure)

Jobs via Dice; Cleveland (OH); Remote; USD 100,000 - 130,000; Full time

Job summary

A leading company is seeking a Java Tech Lead for Payments Infrastructure to oversee technical support services and manage application upgrades. The role requires strong leadership skills, a Bachelor's degree in Computer Science, and experience in Payments Infrastructure. This is a 6-month remote contract position, ideal for candidates in CST and EST time zones.

Qualifications

• 3+ years of application support experience in Payments Infrastructure.
• Basic understanding of at least one programming language (e.g., JavaScript, SQL).
• Strong communication skills, both written and verbal.

Responsibilities

• Lead technical support services for enterprise processes and technology.
• Monitor work requests and facilitate collaboration with tech community.
• Participate in process improvement initiatives and streamline workflows.

Skills

Java

Mainframe

.NET

SQL

Leadership

Project Management

Agile/Scrum

Communication

Education

Bachelor's Degree in Computer Science

Tools

Jira

Jira Align

Job description

Technical Lead (Payments Infrastructure)

Be among the first 25 applicants

Job Title: Java Tech Lead (Payments Infrastructure)

Location: Remote (Candidates only in CST and EST)

Duration: 6 Months Contract

Top 3 criteria for resume review:

1. Technical Experience/Knowledge - Java, Mainframe, .NET, SQL
2. Leadership Experience
3. Ability to manage a project/application upgrade

Essential Job Functions:

• Lead, drive, and analyze technical support services for enterprise processes and technology, resolving support requests to ensure customer satisfaction and continuous service delivery.
• Monitor work requests proactively, evaluate team service offerings, and facilitate collaboration with the tech community, partners, and leadership to resolve escalated issues.
• Participate in process improvement initiatives, manage and test changes, and streamline workflows to enhance performance and delivery.
• Analyze data, identify gaps, determine next steps, resolve complex problems, and notify management of potential risks, working with vendors as needed.
• Adhere to policies and standards, escalate exceptions, and may oversee operational monitoring, reporting, and remediation.
• Demonstrate SME status, possess deep knowledge of supported LOBs, and collaborate proactively to prevent negative impacts.
• Mentor and train team members, promote continuous learning, and encourage feedback.
• Lead strategic meetings, prepare agendas, manage discussions, and record outcomes and action items.
• Define and analyze metrics to monitor product, process, or environment health, perform strategic analysis, and evaluate financial impacts to inform technical recommendations.

Required Qualifications:

• Bachelor's Degree or higher in Computer Science, Information Technology, or related field, or equivalent work experience.
• Basic understanding of at least one programming language (e.g., JavaScript, SQL).
• 3+ years of application support experience, preferably in Payments Infrastructure (e.g., Check Processing, Returns, Adjustments).
• Knowledge of Infrastructure Support responsibilities, monitoring, and issue resolution.
• Ability to collaborate with Product Owners and cross-functional teams to achieve goals.
• Experience with Jira/Jira Align, Agile/Scrum, CI/CD, automated testing, and TDD.
• Strong communication skills, both written and verbal.

Preferred Qualifications:

• PMP Certification or prior Project Management experience.
• Experience as a Team Lead or in leadership roles.