Technical Lead - IT & Cybersecurity for Gov MSP (Hybrid)

Paragone Solutions, Inc; Danville (VA); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid work arrangement

Comprehensive benefits package

Job summary

Paragone Solutions, Inc. in Danville, Virginia, is seeking a Technical Lead to oversee managed IT services, cybersecurity, and infrastructure for a local government client.

This hands-on leadership role includes regular onsite travel to multiple local sites and serving as a trusted technical advisor. The position coordinates with customers, mentors junior staff, and drives technology roadmaps while ensuring high-performing IT environments.

Qualifications

• 3–7 years of enterprise IT/Managed Services experience.
• Strong experience with Microsoft 365, Windows Server, networking and cybersecurity technologies.
• Experience with firewalls, backups, disaster recovery, endpoint security, and cloud administration.
• Excellent troubleshooting, communication, and customer service skills.
• Relevant Microsoft, CompTIA, Cisco, or security certifications are a plus.

Responsibilities

• Lead the administration and support of Microsoft 365, Windows servers, networking, and endpoint infrastructure.
• Oversee cybersecurity services including SIEM, EDR, MFA, endpoint protection, patch management, backups, and disaster recovery.
• Manage hardware lifecycle, asset inventory, warranties, deployments, and refresh planning.
• Provide technical leadership for Tier 1–3 Help Desk operations and complex client escalations.
• Monitor system performance, network health, and security while ensuring SLAs are met.
• Support onboarding/offboarding, software licensing, vendor management, and technology reporting.
• Serve as a trusted advisor to clients by developing technology roadmaps and leading IT projects.
• Coordinate onsite support when required and mentor junior technical staff.

Skills

Microsoft 365

Windows Server

Networking

Cybersecurity

Troubleshooting

Communication

Job description

Paragone Solutions, Inc. in Danville, Virginia, is seeking a Technical Lead to oversee managed IT services, cybersecurity, and infrastructure for a local government client.

This hands-on leadership role includes regular onsite travel to multiple local sites and serving as a trusted technical advisor. The position coordinates with customers, mentors junior staff, and drives technology roadmaps while ensuring high-performing IT environments.