Technical Lead - AI-Driven Platform & Mentorship

Brightway Insurance; Northern (KY); On-site; USD 140,000 - 190,000; Full time

Job summary

Brightway Insurance is seeking a Technical Lead to design, develop, and maintain production-grade software powering a broad agent/advisor/customer platform. You will guide architecture decisions, align with business stakeholders, and mentor engineers in a fast-moving, autonomous environment that embraces AI-enabled tooling.

You will lead cross-functional collaboration, own critical technical direction, and ensure high-quality, scalable delivery while continually improving code quality and

Qualifications

• Proven experience designing, developing, and delivering high-quality, production-grade software solutions.
• Proficiency in one or more programming languages and multiple web development frameworks; comfortable owning architecture and design decisions.
• Strong knowledge of software development methodologies, agile development, and software testing practices; familiarity with Infrastructure as Code.
• Experience with distributed systems, microservices, and cloud computing platforms such as AWS, Azure, or GCP.
• Excellent problem-solving and analytical skills; comfortable scoping a solution directly with stakeholders and iterating until it's right.
• Strong communication and collaboration skills.
• 2–3 years of experience formally leading or mentoring other engineers — guiding technical decisions and helping others grow, without necessarily being a formal people manager.
• Experience with an enterprise CRM (Salesforce and/or Dynamics 365) is a strong plus.
• Prior experience at a startup, small team, or high-growth company strongly preferred; insurance tech or fintech experience is a plus.

Responsibilities

• Design, build, and maintain production-grade software systems that power Brightway's platform for agents, advisors, and customers
• Lead the breakdown of business problems into technical plans, helping the team move quickly even when a formal roadmap doesn't exist yet
• Provide technical leadership across projects — setting direction, removing roadblocks, and helping the team stay unblocked and moving
• Collaborate closely with cross-functional partners to define, design, and ship features quickly and reliably
• Write high-quality, well-tested, and maintainable code
• Stay current with modern engineering practices and AI-enabled tooling, and help bring the team along with you
• Take ownership of ambiguous problems — when there isn't an established process yet, build one (sometimes with code, sometimes with off-the-shelf tools, often a mix of both)
• Debug, troubleshoot, and resolve production issues, taking ownership of the systems you help build and support
• Continuously improve software quality by identifying and addressing technical debt
• Provide technical leadership and mentorship to other engineers — helping set direction, reviewing approaches, and growing the team's skills
• Work in a highly autonomous, fast-paced environment with real visibility — this team ships to production the same day
• Deliver solutions in a highly iterative manner, incorporating feedback along the way

Skills

Leadership experience

Backend development

APIs

Agile methodologies

AI tooling

Problem solving

Communication & collaboration

Mentoring engineers

CRM systems (Salesforce/Dynamics)

Startup/High-growth experience

Education

Bachelor's or Master's degree in Computer Science, Data Science, or related field

Job description

Brightway Insurance is seeking a Technical Lead to design, develop, and maintain production-grade software powering a broad agent/advisor/customer platform. You will guide architecture decisions, align with business stakeholders, and mentor engineers in a fast-moving, autonomous environment that embraces AI-enabled tooling.

You will lead cross-functional collaboration, own critical technical direction, and ensure high-quality, scalable delivery while continually improving code quality and