Technical Integration Lead — Remote-First

Reserv; Atlanta (GA); Remote; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Generous PTO

Work from anywhere

Job summary

Reserv is seeking a Technical Integration Project Manager to coordinate cross-functionally across technical and non-technical teams, ensuring that each phase of validation, onboarding, documentation, and setup is executed smoothly. This role requires strategic leadership with project management skills to bridge gaps and support efficient product rollouts.

Join Reserv to help mold the future of our product, drive innovation, and contribute to high-quality integrations that deliver customer value

Qualifications

• Proven experience with a technical onboarding process for SaaS platforms.
• Proficiency in creating documentation and integration guides tailored to technical and non-technical audiences
• Familiarity with modern development practices, including RESTful APIs, data validation workflows, and integration testing
• Strong ability to manage and deliver multiple, complex projects on tight timelines.
• Ability to align priorities across teams (engineering, operations, claims) while identifying and mitigating potential roadblocks.
• Strong leadership skills to ensure team accountability and maintain project momentum.

Responsibilities

• Own and drive end-to-end projects, managing timelines, deliverables, and stakeholder communication.
• Own and drive agile adoption and best practices, fostering a culture of continuous improvement and data driven decision making.
• Collaborate with engineering and product teams to understand technical requirements and validate projects and integrations (e.g., RESTful APIs, cloud environments, data migrations).
• Serve as the primary liaison between technical and non-technical teams, translating complex concepts into actionable plans and monitor progress.
• Create and maintain clear documentation, playbooks, and guides for both internal teams and external partners
• Improve and scale onboarding frameworks to streamline implementation and reduce time-to-value.
• Proactively identify and resolve blockers, aligning cross-functional priorities and ensuring project momentum.
• Maintain a customer-first mindset, ensuring integrations deliver operational value and enhance user experience.
• Thrive in a fast-moving environment, adapting to change while driving clarity, structure, and accountability.

Skills

SaaS onboarding

Documentation

RESTful APIs

Project management

Cross-functional leadership

Job description

Reserv is seeking a Technical Integration Project Manager to coordinate cross-functionally across technical and non-technical teams, ensuring that each phase of validation, onboarding, documentation, and setup is executed smoothly. This role requires strategic leadership with project management skills to bridge gaps and support efficient product rollouts.

Join Reserv to help mold the future of our product, drive innovation, and contribute to high-quality integrations that deliver customer value