Technical Instructor

Metrohm USA; Riverview (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Metrohm USA seeks a Technical Instructor to deliver competence training for internal service staff and customers at the HQ training center and client sites. The role covers Karl Fischer and potentiometric titration software, NIRS, Raman, and Rancimat programs, with curriculum development and platform expansion.

You will train to ISO 9001/17025 standards, assist with R&D testing, and maintain the training lab and equipment. Nationwide travel ~1 week per month is expected.

Qualifications

• BS in Chemistry or related field with training experience.
• Experience training others in Karl Fischer and potentiometric titration and related software.
• Experience with NIRS, Raman, Rancimat, IQOQ, and robotic programming.

Responsibilities

• Provides competence training to internal service staff and customers at HQ and customer facilities.
• Develops general training resources for new platforms and modalities.
• Trains to ISO 9001 and ISO/IEC 17025 standards including audits and field cert verification.
• Supports internal courses, chemical/instrumental applications, and software training.
• Participates in new product evaluation and R&D testing.
• Maintains training lab, equipment, and inventory at the training center.

Skills

Training others

Technical instruction

Public speaking

Education

BS in Chemistry

2 years training experience

Tools

Tiamo software

OMNIS software

Vision software

Vision Air software

Karl Fischer instrumentation

Potentiometric titration instrumentation

NIRS instrumentation

Raman instrumentation

Rancimat instrumentation

IQOQ procedures

Robotic programming

Job description

Overview

Job Title: Technical Instructor

Responsibilities

• Provides competence training to internal service staff and customers at HQ training center and customer facilities. Training is delivered across several formats: classroom-based Fundamentals courses (e.g. Karl Fischer Titration, Potentiometric Titration, OMNIS Software), custom/Tailored onsite customer training, remote live training, online video training.
• Develops general training resources to support the advent of new training platforms and modalities.
• Trains in accordance with ISO 9001 and ISO/IEC 17025 standards that include random internal and 3rd party auditing and verification of field service engineer training certifications.
• Supports internal focused courses, chemical/instrumental applications training and wet chemistry instruction and many software programs.
• Participates in new product preliminary evaluation and contributes to R&D testing.
• Maintains training lab infrastructure, scientific equipment and inventory of chemicals and consumables at training center.

Qualifications

• BS in Chemistry or related field and 2 years training experience as either technical instructor or application specialist.
• Experience must include training others in Karl Fischer and Potentiometric Titration instrumentation (including Tiamo and OMNIS software training); Near Infrared Spectroscopy instrumentation (NIRS; includes Vision and Vision Air software training and familiarization); Raman instrumentation; Rancimat instrumentation and stability; Burette Dosing and Calibration and Installation Qualification / Operational Qualification (IQOQ); and robotic programming.
• Experience must also include preparation of field service installation guides and internal coursework syllabi.
• Willingness to travel nationwide about one week per month to client sites.

Location

Location: Riverview, FL

Contact

Contact: Anne Bruce

[e-mail]