Technical Instructional Design Specialist

Cushman & Wakefield; Oregon; Hybrid; USD 72,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement savings plan

Paid time off

Job summary

Cushman & Wakefield is seeking a Technical Instructional Design Specialist to develop skill-building content for Reliability & Maintenance Engineering technicians. The role covers in-person, virtual, and online formats, blending adult learning theory with practical field needs to address business goals.

You will work with SMEs and leaders to design and deliver trainer materials, track progress, and ensure objectives and deadlines are met while adapting content for field use.

Qualifications

• Background in Reliability and Maintenance training/L&D preferred.
• Experience designing technical learning for field execution.
• Strong communication across maintenance, operations, engineering.

Responsibilities

• Collaborate with SMEs to outline and design technical learning experiences.
• Create in-person and virtual trainer-led courses and materials.
• Balance multiple content builds against objectives and deadlines.
• Evaluate content effectiveness and adjust delivery methods.

Skills

Adult learning theory

Technical training design

Team collaboration

SME coordination

Verbal and written communication

Project prioritization

Instructional design in field

PowerPoint

Excel

Microsoft Office suite

Education

Bachelor’s Degree in Instructional Design

Tools

WorkDay

Articulate

Job description

Job Title

Technical Instructional Design Specialist

Job Description Summary

We’re looking for a Technical Instructional Design Specialist to join our growing organizational Learning & Development (L&D) team. This role’s primary responsibility is the instructional design of current and future Reliability & Maintenance Engineering (RME) technicians’ skill development – in-person, virtual, and online. Success in role is someone who blends adult learning theory and experience working in technical industry to inform content creation and delivery methods that address strategic business needs. This role may also help support coordination of broader L&D efforts.

Key Responsibilities

• Collaborate with internal technical and operational subject matter experts (SMEs) to scope, outline, and design technical learning and training experiences that align with skill performance gaps and are simple to execute in the field
• Build relationships with leaders in the field and in support roles to collaborate effectively
• Use adult learning theory and best practices to design in-person and virtual trainer-led courses, including trainer and participant material as well
• Communicate instructional design progress to direct leader, project leaders
• Prioritize and track multiple content builds against key objectives, progress, milestones while proactively communicating and managing roadblocks to leader
• Ensure learning objectives and deadlines for content are met, within scope
• Makes informed decisions in a timely manner by consulting right SMEs to keep content build to deadline and/or in regard to content delivery methods
• Informs and designs online content aligned to identified business needs and performance gaps by role
• Evaluates effectiveness of content and training modalities created
• Balance demands of multiple requests against timelines that may shift – ability to communicate roadblocks, help needed, and needed changes to meet completion

Preferred Skills & Qualifications

• Background or experience with Reliability and Maintenance training/ L&D highly preferred
• Ability to connect well with people in different roles, including in maintenance, operations, engineering, and corporate support roles
• Ability to work independently, with a small team, and with SMEs to achieve successful technical learning and development outcomes
• Experience with Learning Management Systems and design software, especially WorkDay, Articulate; ability to learn and assimilate to new ones as needed
• Excellent verbal and written communication skills
• 1-3 years experience in designing and creating technical learning and development content that aligns to simple, effective training that can be executed in the field and to identified gap and needs
• 1 – 3 years of broad learning and development experience in RME or related industry
• Excellent problem solving and organizational skills
• Strong Microsoft Office skills – PowerPoint, Outlook, Word especially, and Excel
• Bachelor’s Degree in Instructional Design or similar preferred

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 72,250.00 - $85,000.00

C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.