Technical Instructional Design Specialist

C&W FACILITY SERVICES INC.; Cincinnati (OH); Sur place; USD 72 000 - 85 000; Plein temps

Avantages offerts par ce poste

Health insurance

Vision insurance

Dental insurance

Flexible spending accounts

Health savings accounts

Retirement savings plan

Life insurance

Disability insurance

Paid time off

Unpaid time off

Résumé du poste

Cushman & Wakefield is seeking a Technical Instructional Design Specialist to join our Learning & Development team. The role designs technical training for Reliability & Maintenance Engineering technicians, delivering in-person, virtual, and online programs that address skill gaps and business needs.

You will collaborate with SMEs, design trainer and participant materials, and measure content effectiveness across multiple modalities, balancing deadlines with evolving field demands.

Qualifications

• Bachelor’s degree or higher in instructional design or a related field.
• Experience designing technical learning and development content for field-based roles.
• Proven ability to apply adult learning theory to practical training solutions.

Responsabilités

• Collaborate with SMEs to scope, outline, and design technical learning experiences aligned to skill gaps.
• Build relationships with leaders in the field and support roles for effective collaboration.
• Design in-person and virtual trainer-led courses, including trainer and participant materials.
• Communicate instructional design progress to leaders and project stakeholders.
• Prioritize and track multiple content builds against objectives and milestones.
• Ensure learning objectives and deadlines are met within scope.
• Make informed decisions by consulting SMEs to meet content deadlines and delivery methods.
• Design online content aligned to business needs and role-specific performance gaps.
• Evaluate the effectiveness of content and training modalities.
• Balance multiple requests and timelines, communicating roadblocks and needed changes.

Connaissances

R&M training

Learning Management Systems

Articulate

Communication skills

Instructional design

SME coordination

PowerPoint

Excel

Word

Outlook

Formation

Bachelor’s Degree in Instructional Design or similar

Outils

WorkDay

Articulate

Description du poste

Technical Instructional Design Specialist

We’re looking for a Technical Instructional Design Specialist to join our growing organizational Learning & Development (L&D) team. This role’s primary responsibility is the instructional design of current and future Reliability & Maintenance Engineering (RME) technicians’ skill development – in-person, virtual, and online. Success in role is someone who blends adult learning theory and experience working in technical industry to inform content creation and delivery methods that address strategic business needs. This role may also help support coordination of broader L&D efforts.

Key Responsibilities

• Collaborate with internal technical and operational subject matter experts (SMEs) to scope, outline, and design technical learning and training experiences that align with skill performance gaps and are simple to execute in the field
• Build relationships with leaders in the field and in support roles to collaborate effectively
• Use adult learning theory and best practices to design in-person and virtual trainer-led courses, including trainer and participant material as well
• Communicate instructional design progress to direct leader, project leaders
• Prioritize and track multiple content builds against key objectives, progress, milestones while proactively communicating and managing roadblocks to leader
• Ensure learning objectives and deadlines for content are met, within scope
• Makes informed decisions in a timely manner by consulting right SMEs to keep content build to deadline and/or in regard to content delivery methods
• Informs and designs online content aligned to identified business needs and performance gaps by role
• Evaluates effectiveness of content and training modalities created
• Balance demands of multiple requests against timelines that may shift - ability to communicate roadblocks, help needed, and needed changes to meet completion

Preferred Skills & Qualifications

• Background or experience with Reliability and Maintenance training/ L&D highly preferred
• Ability to connect well with people in different roles, including in maintenance, operations, engineering, and corporate support roles
• Ability to work independently, with a small team, and with SMEs to achieve successful technical learning and development outcomes
• Experience with Learning Management Systems and design software, especially WorkDay, Articulate; ability to learn and assimilate to new ones as needed
• Excellent verbal and written communication skills
• 1-3 years experience in designing and creating technical learning and development content that aligns to simple, effective training that can be executed in the field and to identified gap and needs
• 1 - 3 years of broad learning and development experience in RME or related industry
• Excellent problem solving and organizational skills
• Strong Microsoft Office skills – PowerPoint, Outlook, Word especially, and Excel
• Bachelor’s Degree in Instructional Design or similar preferred

Benefits & Compensation

• Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.

The compensation for the position is: $ 72,250.00 - $85,000.00

Equal Opportunity & Accessibility

C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email [e-mail].

INCO: "C&W Services"

About Cushman & Wakefield

About Cushman & Wakefield Cushman & Wakefield Cushman & Wakefield (NYSE: CWK) is a leading global commercial real estate services firm for occupiers and investors with approximately 53,000 employees in over 350 offices and nearly 60 countries. In 2025, the firm reported revenue of $10.3 billion across its core service lines of services, Leasing, Capital markets, and Valuation and other. Built around the belief that Better never settles, the firm receives numerous industry and business accolades for its award-winning culture. For additional information, visit www.cushmanwakefield.com