Technical Inside Sales Specialist - Services

ABB Inc.; California, Sacramento (MO, CA); Remote; USD 79,000 - 149,000; Full time

Job summary

Join a forward-thinking company as a Technical Inside Sales Specialist, where you will drive revenue growth and support outside sales teams. This remote role offers a dynamic environment for early-career professionals eager to develop into Business Development Managers. You'll engage with customers, manage service requests, and collaborate with various teams to ensure exceptional service delivery. With a focus on diversity and inclusion, this innovative firm values your contributions towards sustainable solutions in the electrification services sector. If you're ready to make an impact, this is the opportunity for you.

Qualifications

• 1+ years of relevant experience in a technical sales role.
• Experience in proposal development and sales support preferred.

Responsibilities

• Assist outside sales with quotations and order processing.
• Handle service requests and source new sales opportunities.

Skills

Technical Knowledge

Creative Problem-Solving

Customer Relationship Management

Education

Bachelor's Degree in STEM

High School Diploma/GED

Tools

Empower

SAP

Job description

Technical Inside Sales Specialist - Services

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.

Write the next chapter of your ABB story.

Reporting Line

Service Sales Director - West

Your role and responsibilities

As a Technical Inside Sales Specialist, you will play a pivotal role in driving our ambitious revenue growth objectives. This position is designed for early-career individuals aspiring to become Business Development Managers. You will be the main contact for customers and partners with urgent needs, requiring technical knowledge, quick learning, and creative problem-solving skills to manage multiple work streams.

This is a remote role, with preferred candidates located in Vancouver, WA, Seattle, WA, Sacramento, CA, Ontario, CA, or Phoenix, AZ. You will contribute to the Electrification Services division in the western United States.

You will be mainly responsible for:

• Assisting outside sales with quotations, order processing, customer interactions, and communication with ABB factories and Aftermarket teams.
• Handling website-generated service requests and sourcing new sales opportunities through inbound leads and outbound calls/emails. Routing qualified opportunities to sales managers.
• Collaborating with Factory Teams, Aftermarket Parts Channel Managers, Commercial Proposal Managers, Application Engineers, and Customers.
• Establishing and maintaining customer relationships to understand their operations, objectives, and needs.

Qualifications

• Bachelor's Degree in a STEM field with at least 1 year of relevant experience, or a High School Diploma/GED with at least 4 years of relevant experience.
• Experience in proposal development, sales support, or order administration is preferred.
• Knowledge of power transmission & distribution products/systems is preferred.
• Experience with B2B customer support is preferred.
• Familiarity with Empower and SAP tools is preferred.

More about us

ABB's Service Division partners with customers to improve the availability, reliability, and sustainability of electrical products. Our services include product care, modernization, and advisory services to enhance performance and extend equipment lifetime. We value diversity and encourage applications from all backgrounds. Visit www.abb.com to learn more about our solutions.

ABB is an Equal Employment Opportunity employer. All qualified applicants will receive consideration regardless of race, creed, color, or other protected statuses. For more information on your EEO rights, visit the provided websites. Reasonable accommodations are available for applicants with disabilities. For inquiries, contact ABB HR at 1-888-694-7762.

Salary range: $79,800 - $148,200 annually, bonus eligible. For more details, visit myBenefitsABB.com.