Technical Infrastructure Program Manager - Fiber Optic Cables, Networking Procurement

Amazon Data Services, Inc.; Seattle (WA); On-site; USD 130,000 - 180,000; Full time

Job summary

Amazon Web Services (AWS) seeks a highly skilled Technical Infrastructure Program Manager to drive continuous improvement across fiber sourcing and supplier management. You will lead data-informed processes, partner with global stakeholders, and deliver scalable programs with measurable outcomes.

You will collaborate with sourcing, operations, engineering, and external vendors to optimize on-time material availability and program health across complex initiatives.

Qualifications

• Knowledge of infrastructure practices (network, data center, hardware, software).
• 3+ years of technical infrastructure management experience.
• Experience with infrastructure builds and data-driven improvements.
• Advanced Excel (Pivot Tables, VLookUps) and SQL usage.
• Experience working cross-functionally with tech and non-tech teams.
• Experience with supply chain and external vendors (preferred).
• Strong stakeholder management and end-to-end delivery experience (preferred).

Responsibilities

• Develop concepts and operating models to deliver changes in sourcing and business models.
• Work with supply chain, operations, engineering, and suppliers to drive supply profiles.
• Manage dependencies and negotiate trade-offs between projects.
• Provide regular program progress reporting.
• End-to-end responsibility for program execution and success.
• Analyze trends to identify process improvements, cost reductions, and risk minimization.
• Evaluate supplier performance and lead cross-functional meetings with clear documentation.

Skills

Technical infrastructure management

Cross-functional collaboration

Data-driven improvements

Program management

Supplier management

Tools

Excel

SQL

Job description

Play a key role in operational improvement within Amazon Web Services, where we have a history and tradition of innovative technologies and services. As part of the Networking Procurement team, you will have the opportunity to join a team that partners across the global AWS Infrastructure organization to shape the future of the AWS profile and tempo to which we deliver.

The Networking Procurement team is seeking a highly-skilled & driven Technical Infrastructure Program Manager (TIPM) who will help drive the team toward our mission of building durable and reliable data-informed processes within AWS Infrastructure. The ideal candidate has experience managing global Infrastructure projects/programs; developing, monitoring, and reporting project/program health metrics; depth of knowledge in supply chain; experience with external suppliers; and driving improvement. As a TIPM within this team focused on fiber cable sourcing, you will be responsible for organizing and managing continuous improvement and process initiatives and play a significant role in developing, driving and managing scalable, data-driven processes.

Key job responsibilities

The ideal candidate will have a successful track record of implementing continuous improvement plans, managing supplier performance, and working with a broad range of cross-functional stakeholders.

• Develop new concepts and operating models to deliver impactful changes in sourcing, delivering best in class business models
• Work with a range of stakeholders including supply chain, operations, engineering, and suppliers to drive supply profiles and to support on-time material availability.
• Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed.
• Provide program progress reporting on a regular basis.
• End to end responsibility for the program's execution and success.
• Analyze business and technology trends to identify process improvement opportunities, reduce costs, and minimize risks for AWS and its customers.
• Evaluate and monitor performance of suppliers
• Lead cross-functional meetings with clear document writing, agenda creation, note capture, and follow-up activity coordination.

A day in the life

As a TIPM, you work closely with key stakeholders across various partner organizations, external manufacturers, and your team to develop and implement strategic initiatives and solutions. You will participate in the design, implementation, and deployment of successful large-scale programs and initiatives. You will define metrics and create success criteria allowing data to drive key business decisions and process improvements. You will participate in the definition of secure, scalable, and reliable solutions. You define mechanisms that help your team deliver results for customers and raise the operational bar.

About the team

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications:

• Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
• 3+ years of technical infrastructure management experience
• Experience with varying scenarios of infrastructure builds
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams

Preferred Qualifications:

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• 3+ years of supply chain experience
• Experience working with outsource/third party Vendors

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status