Senior Technical Infrastructure Program Manager, Infrastructure Capacity Management

Amazon; Seattle (WA); On-site; USD 133,800 - 231,300; Full time

Job summary

Join a forward-thinking company as a Senior Technical Infrastructure Program Manager, where you'll tackle complex supply chain challenges and enhance AWS cloud infrastructure. Collaborate with diverse teams to deliver innovative solutions while ensuring the highest standards of safety and security. This role offers autonomy and the opportunity to significantly impact AWS's scalability and sustainability. If you're passionate about solving intricate global supply chain issues and want to contribute to a culture that values bold ideas, this position is perfect for you.

Qualifications

• 7+ years in technical program management with a focus on process improvement.
• Experience building dashboards and performing data analysis using SQL.

Responsibilities

• Lead programs to enhance supply chain performance and manage execution.
• Develop creative solutions to improve supply chain metrics and report effectiveness.

Skills

Technical Program Management

Process Improvement

Project Execution

Data Analysis

Creative Problem-Solving

Advanced Excel Skills

Communication Skills

Education

Bachelor's Degree

MBA or Engineering Master's Degree

Tools

Quicksight

Tableau

SQL

Job description

Senior Technical Infrastructure Program Manager, Infrastructure Capacity Management

Job ID: 2935607 | Amazon Data Services, Inc.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

At AWS Infrastructure Services, we're seeking a collaborative and innovative Senior TiPM to join our diverse team. You'll tackle complex supply chain challenges, ensuring reliable and cost-effective delivery of critical cloud infrastructure.

In this role, you'll develop creative solutions to improve supply chain performance, working with cross-functional teams across AWS. Your analytical skills and business acumen will be key in addressing intricate global supply chain issues.

As a Senior TiPM, you'll have the opportunity to make a significant impact on the scalability and sustainability of AWS cloud infrastructure. You'll collaborate with teams in operations, engineering, product management, and finance to translate your strategic vision into reality. This position offers autonomy and the chance to contribute meaningfully to the growth of Amazon Web Services.

Key job responsibilities

1. Lead the development of programs to enhance supply chain performance
2. Create innovative solutions for unique challenges
3. Manage program execution effectively
4. Report on program effectiveness and impact across the supply chain
5. Communicate vision and recommendations to senior leadership
6. Influence teams to decouple from dependencies and eliminate problems. Ensure stakeholder needs are aligned, drive mindful discussions that lead to crisp decisions
7. Coordinate ways to scale and automate the WBR and MBR. Think big on solutions to eliminate manual processes and achieve long term goals.

A day in the life
Your day might involve analyzing supply chain data, brainstorming with cross-functional teams, presenting findings to stakeholders, and refining implementation plans. You'll balance strategic thinking with hands-on problem-solving, always keeping the customer's needs in focus.

About the team

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

BASIC QUALIFICATIONS

1. Bachelor's degree AND 7+ years of work experience in technical program management, process improvement, or project execution
2. 5+ years of work experience in planning or strategy-based roles
3. Experience building dashboards in Quicksight or Tableau and using SQL to perform data analysis
4. Knowledge of Excel at an advanced level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
5. Experience presenting to and writing documents for senior leadership

PREFERRED QUALIFICATIONS

1. MBA or Engineering Master's degree in a quantitative field
2. Excellent communication skills and creative problem-solving skills
3. Experience creating and improving end-to-end processes
4. Excels at planning and executing strategic initiatives
5. Experience in high technology industries or consumer electronics
6. Experience with systems modeling and statistical analysis tools

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,800/year in our lowest geographic market up to $231,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit this link.

This position will remain posted until filled. Applicants should apply via our internal or external career site.