Technical Implementation Specialist

Health Catalyst; Northern (KY); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Remote-first workplace

Professional development stipend

Flexible PTO

Job summary

Health Catalyst, a leading health care performance improvement company, is seeking a Technical Implementation Specialist to help healthcare organizations implement and optimize the Measurable product. You will work directly with clients to understand data environments, validate measures, troubleshoot data issues, and ensure successful deployments.

The role emphasizes SQL proficiency, collaboration with cross-functional teams, and clear communication with non-technical stakeholders.

Qualifications

• 3+ years of hands-on SQL experience.
• Strong understanding of relational databases and data relationships.
• Ability to write SQL queries from scratch for troubleshooting and analysis.
• Experience with data integrations, ETL processes, or data workflows.

Responsibilities

• Support implementation and ongoing optimization of Health Catalyst’s Measurable product.
• Partner directly with healthcare clients to gather requirements, validate results, and resolve technical issues.
• Query and analyze client data using SQL to identify discrepancies, investigate issues, and support decision-making.
• Validate healthcare quality measures and ensure accurate reporting outcomes.
• Investigate data quality issues and perform root-cause analysis.
• Collaborate with internal implementation, product, and technical teams to deliver successful client deployments.
• Document findings, recommendations, and troubleshooting resolutions.
• Support onboarding activities and implementation projects from discovery through go-live.

Skills

SQL

Relational databases

Client communication

Analytical thinking

ETL/data workflows

Job description

Join one of the nation’s leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation’s leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through: Data: integrate data in a flexible, open & scalable platform to power healthcare’s digital transformation Analytics: deliver analytic applications & services that generate insight on how to measurably improve Expertise: provide clinical, financial & operational experts who enable & accelerate improvement Engagement: attract, develop and retain world-class team members by being a best place to work Our Mission is to be the catalyst for massive, measurable, data-informed healthcare improvement.

How you can make a difference:

As a Technical Implementation Specialist, you’ll play a critical role in helping healthcare organizations successfully implement and optimize Health Catalyst’s Measurable product. You’ll work directly with clients to understand their data environments, validate quality measures, troubleshoot complex data issues, and ensure successful implementations. This role combines technical problem-solving, client partnership, and data analysis. You’ll leverage your SQL expertise to investigate issues, uncover root causes, and deliver solutions that help clients trust and act on their data. If you enjoy solving data puzzles, working with customers, and driving measurable outcomes, this role is for you.

What you’ll be doing:

• Support the implementation and ongoing optimization of Health Catalyst’s Measurable product.
• Partner directly with healthcare clients to gather requirements, validate results, and resolve technical issues.
• Query and analyze client data using SQL to identify discrepancies, investigate issues, and support decision-making.
• Validate healthcare quality measures and ensure accurate reporting outcomes.
• Investigate support tickets and perform root-cause analysis of data quality, integration, and configuration issues.
• Troubleshoot client-specific data challenges across multiple environments and platforms.
• Modify and optimize existing SQL queries to support client requirements.
• Collaborate with internal implementation, product, and technical teams to deliver successful client deployments.
• Support onboarding activities and implementation projects from discovery through go-live.
• Document findings, recommendations, and troubleshooting resolutions.
• Serve as a trusted technical resource for clients and cross-functional internal teams.

What you will need to be successful:

• 3+ years of hands-on SQL experience.
• Strong understanding of relational database concepts and data relationships.
• Ability to write SQL queries from scratch for troubleshooting, validation, and analysis.
• Experience investigating data quality issues and performing root-cause analysis.
• Experience working with data integrations, ETL processes, or data workflows.
• Strong analytical and problem-solving abilities.
• Experience working directly with clients, customers, or business stakeholders.
• Excellent written and verbal communication skills.
• Ability to explain technical concepts to both technical and non-technical audiences.
• Strong organizational skills and ability to manage multiple priorities effectively.

Information Security and Compliance Responsibilities:

• Maintain compliance with training directives required by the organization pertaining to Information Security, Acceptable Use Policy and HIPAA Privacy and Security.
• Adhere to and comply with the organizations Acceptable Use Policy.
• Safeguard information system assets by identifying and reporting potential and actual security events to the organization Security and Compliance Officers.

The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst.

Studies show that candidates from underrepresented groups are less likely to apply for roles if they don’t have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position.

Health Catalyst has cultivated a workplace culture that recognizes, values, and supports each individual. This commitment to a compassionate and inclusive work environment has earned Health Catalyst more than 100 "Best Place to Work" awards to date, including multiple prestigious awards for its exemplary culture in 2025: Women Tech Council's Shatter List, Modern Healthcare's Best Place to Work in Healthcare, U.S. News & World Report's Best Companies to Work For, Newsweek's America's Greatest Workplaces for Diversity, Newsweek's America's Greatest Workplaces for Gen Z, Newsweek's America's Greatest Workplaces in Tech. Becky Vea, Associate Chief People Officer at Health Catalyst, Awarded the HR Achievement Award by Utah Business. At Health Catalyst, we celebrate and are committed to diversity and inclusion across all dimensions, including but not limited to race, gender, identity, age, and religion.

At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others.

Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.

Health Catalyst is an equal opportunity employer.

We celebrate and are committed to diversity and inclusion across all dimensions, including but not limited to race, gender, identity, age, and religion.

Our six team member resource groups include: Shades; Queers & Allies; Women Empowered; InspireAsian; Neurodivergent; and Military, Veterans, Families, and Allies.

We offer best-in-class benefits designed to promote ownership, inclusion, and a healthy work-life balance.

Our team enjoys a remote-first work environment, flexible PTO, a professional development stipend, and meaningful opportunities for career growth and development.