CRM Specialist

Bio-Rad Laboratories, Inc; Town of Texas (WI); Remote; USD 64,000 - 130,000; Full time

Job summary

A leading company is seeking a CRM Specialist to enhance operational efficiency through technical and business skills. You will manage support workflows, optimize pricing processes, and collaborate with stakeholders to implement strategic initiatives. This role offers remote flexibility and a comprehensive benefits package.

Benefits

Competitive medical plans

401k with profit sharing

Paid parental leave

Mental health resources

Learning and development opportunities

Qualifications

• 2-5 years’ experience in Sales Operations or Pricing Management.
• Experience with Salesforce and Oracle CPQ.

Responsibilities

• Review and improve existing processes and systems.
• Support centralized pricing activities and collaborate with stakeholders.
• Translate business needs into strategies and process improvements.

Skills

Data analysis

Stakeholder collaboration

Education

Bachelor’s Degree

Tools

Salesforce CRM

Oracle CPQ

Job description

As a CRM Specialist with deep expertise in Sales Operations and Revenue Management, you will play a critical role in aligning technical systems with business needs to improve operational efficiency. Leveraging hands-on experience with platforms such as Salesforce CRM and Oracle CPQ, you will manage complex support ticket workflows and act as the final escalation point before IT. You excel in cross-functional environments, using data-driven insights and strong stakeholder collaboration to optimize pricing processes, implement strategic initiatives, and enhance the performance of commercial tools.

How You’ll Make An Impact:

1. Combine technical and business skills to review, evaluate, and understand existing processes, systems, and data with a view to improving operational efficiency.
2. Create, organize, and support centralized processes, systems, and data related to pricing activities, enabling use of our existing tool stack (Salesforce CRM & Oracle CPQ).
3. Collaborate with stakeholders at all levels to implement strategic projects and transformational initiatives.
4. Frame business questions with data, translating business needs into strategies, and executing tactics and process improvements.

What You Bring:

• Education: Bachelor’s Degree.
• Work Experience: 2-5 years’ experience in Sales Operations, Sales, Revenue Operations, Pricing Management, or other relevant commercial functions.
• Experience with supporting internal users with Salesforce and Oracle CPQ.
• Data analysis skills, including working with large volumes of data—extracting, manipulating, cleansing, and analyzing.

Location: Bio-Rad offers the flexibility of remote work anywhere in the U.S. and Canada.

Total Rewards Package: We provide a comprehensive Total Rewards Program that supports your health, wealth, and wellbeing through various benefits and initiatives designed for our diverse workforce.

Benefits: Our offerings include competitive medical plans, free HSA funds, fertility stipends, group life and disability, paid parental leave, 401k with profit sharing, employee stock purchase, mental health resources, learning and development opportunities, education benefits, student debt relief, pet insurance, wellness programs, paid time off, Employee Resource Groups, and more.

Compensation: The estimated annual salary ranges from $64,500 to $129,400 USD, depending on location, experience, and other factors. Candidates in Canada will have localized ranges. Compensation includes potential for a variable annual bonus based on individual and company performance.

*Note: The salary range reflects the lowest to highest paying locations within the U.S., with variations by geographic location.*

Who We Are: For over 70 years, Bio-Rad has advanced science and healthcare through innovative research and diagnostic products, helping people live longer, healthier lives. We foster a collaborative, global employee environment where leadership supports career growth and empowers change.

EEO Statement: We are an Equal Employment Opportunity/Affirmative Action employer, welcoming applicants of all backgrounds, including veterans and individuals with disabilities.

Agency Non-Solicitation: We do not accept unsolicited resumes from agencies unless authorized. Please do not submit resumes unless explicitly permitted.

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