Technical Field Sales Engineer

Morgan Advanced Materials; Greenville (SC); Remote; USD 95,000 - 105,000; Full time

Benefits offered by this job

Remote-based role

Incentive opportunities

Benefits

Job summary

Morgan Advanced Materials is seeking a Technical Field Sales Engineer to manage a defined territory in the US. You will spend significant time with customers on-site or remotely, understanding equipment challenges and delivering practical technical solutions that add real value.

The role requires 3–5 years in technical industrial sales, deep knowledge of rotating electrical equipment, and experience with CRM platforms. Travel up to 75% is expected, with a remote-based US focus.

Qualifications

• Bachelor's degree in Engineering or another technical discipline preferred.
• 3–5 years of technical sales experience within industrial markets.
• Strong knowledge of DC motors, AC motors, generators, slip rings, commutators, brush rigging, and rotating electrical equipment.

Responsibilities

• Develop new business opportunities across the territory by identifying potential customers.
• Manage and grow existing customer relationships through site visits and technical support.
• Promote Morgan's portfolio of electrical carbon products and related solutions.
• Conduct equipment inspections and collect performance data to improve reliability and efficiency.
• Build a strong sales pipeline via CRM and territory planning.
• Prepare proposals, quotations, and contract discussions.

Skills

Technical sales

Account management

Customer engagement

Territory planning

CRM usage

Negotiation

Technical presentation

Relationship building

Education

Bachelor's degree in Engineering or technical discipline

Tools

CRM software

Job description

Technical Field Sales Engineer

Location: Greenville, SC, US

Employment Type: FULL_TIME

Overview

At Morgan Advanced Materials, our rich history and dedication to innovation define who we are. Since our establishment in the UK in 1856, we have expanded globally, now operating across 70 sites in 18 countries. Our goal is to create a more sustainable world and enhance quality of life. We actively pursue this purpose through the development and production of advanced materials.

Within our business unit, we specialise in innovating cutting-edge carbon, graphite, and carbide products that deliver outstanding performance. We use our expertise to tackle complex challenges across many diverse industries to provide effective solutions for our valued customers.

Our products are shaping a better future; from enabling electric cars to charge faster and drive longer distances to maximising the operational efficiency of wind turbines. We are proud to help generate power for billions of people, deliver water to drought-stricken regions, improve the efficiency of industrial pumps, and protect lives both on the land and in the air.

Key Figures:Revenue £1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK. Listed on London Stock Exchange; Member of the FTSE 250 Index.

Responsibilities

Technical Sales Engineer Location: Remote Domestic US Travel: Approximately 75% Salary Range: $95,000-$105,000 Morgan Advanced Materials helps customers keep critical industrial equipment running reliably. From power generation and steel production to pulp & paper and mining, their electrical carbon products and technical expertise support some of the toughest operating environments around.

This role sits at the intersection of engineering and sales. You won't be selling from behind a desk. You'll spend most of your time with customers, understanding their equipment challenges, identifying opportunities to improve performance, and providing practical technical solutions that deliver real value.

The Role

As a Technical Sales Engineer, you'll manage and grow a defined territory by building strong customer relationships, uncovering new opportunities, and acting as a trusted advisor on electrical rotating equipment and carbon product applications. You'll work closely with maintenance, engineering, reliability, and operations teams, helping customers improve uptime, reduce costs, and solve equipment performance issues. If you enjoy getting out on site, speaking with customers face-to-face, and combining technical knowledge with commercial responsibility, you'll be right at home here.

What You'll Do

• Develop new business opportunities and identify potential customers across the territory
• Manage and grow existing customer relationships through regular site visits and technical support
• Promote Morgan's portfolio of electrical carbon products, including carbon brushes, brush holders, slip ring assemblies, and related solutions
• Conduct equipment inspections, collect performance data, and provide recommendations to improve reliability and operating efficiency
• Build and maintain a strong sales pipeline through CRM activity and territory planning
• Prepare proposals, quotations, contract discussions, and commercial recommendations
• Deliver product presentations, technical reviews, and customer meetings
• Support customers after installation or purchase to ensure satisfaction and long-term success
• Monitor market activity and competitor movements, identifying opportunities to increase market share
• Collaborate with engineering, product management, quality, customer service, and operations teams to support customer needs
• Maintain accurate visit reports, opportunity tracking, and sales forecasts
• Contribute ideas that improve sales processes, customer engagement, and business growth

About You

• A Bachelor's degree in Engineering or another technical discipline preferred
• 3-5 years of technical sales experience within industrial markets
• Strong knowledge of DC motors, AC motors, generators, slip rings, commutators, brush rigging, and rotating electrical equipment
• Experience with troubleshooting, maintenance practices, equipment reliability, and failure analysis
• Knowledge of electrical carbon products, carbon brushes, collector systems, or related applications
• Experience working with customers in industries such as mining, metals, steel, energy, pulp & paper, oil & gas, or similar heavy industrial environments
• The ability to interpret technical drawings, schematics, specifications, and test reports
• Confidence presenting solutions, discussing technical options, and negotiating commercial agreements
• Experience using CRM platforms to manage opportunities and customer relationships
• A proactive, self-driven approach and the ability to manage a large territory effectively
• Strong relationship-building skills and the credibility to become a trusted technical advisor

What You'll Get

• Opportunity to manage a well-established industrial territory with significant growth potential
• A role that combines technical problem-solving with commercial responsibility
• Extensive customer interaction and autonomy in how you manage your territory
• Exposure to a broad range of industrial customers and critical equipment applications
• The chance to work alongside engineering, product, quality, and operations specialists who understand the technical side of the business
• Competitive compensation package, including incentive opportunities and benefits
• Remote-based role with travel throughout the assigned territory

Interested?

If you enjoy solving industrial equipment challenges, building strong customer relationships, and turning technical expertise into commercial success, we'd love to hear from you.

Morgan Advanced Materials is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate based on race, religion, gender, sexual orientation, gender identity, age, disability, national origin, veteran status, or any other legally protected status. Ind-1