Technical Enablement Manager — Remote

Dragos, Inc.; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive Equity Package

Job summary

Dragos, Inc. is seeking a Technical Enablement Manager to support its internal CX and Channel Partner technical sales teams.

The role focuses on creating and delivering technical content, tools, and programs to help teams ramp quickly and perform at a high level in a fast‑growing cybersecurity SaaS environment. You will work cross‑functionally with Sales Enablement, Solutions Architect, Partner, and Product teams to close knowledge gaps, maintain labs and demos, and drive process improvements

Qualifications

• Minimum of 5 years’ experience in a pre‑sales or consultative role.
• Experience designing and delivering courseware or training programs for cybersecurity and SaaS environments.
• Solid understanding of networking concepts including TCP/IP, OSI, and the Purdue model.
• Proven success as a pre‑sales resource in enterprise software sales.
• Ability to build relationships with stakeholders across global teams.
• Track record of leading complex, large‑scale projects from concept to implementation.
• Exceptional presentation, relationship‑building, and negotiation skills.

Responsibilities

• Work with Sales Enablement, Solutions Architect, Channel Partner, and Product teams to identify learning gaps and plan onboarding and enablement.
• Build and maintain courseware, demo materials, and hands‑on lab exercises for internal and external teams.
• Identify and implement process improvements across the pre‑sales cycle, including PoC processes.
• Create assessment programs and evaluate demos and technical presentations.
• Monitor outcomes, collect feedback, and identify areas for improvement.
• Collaborate with CX teams to align training goals and initiatives.
• Organize content repositories, partner portal, and the Dragos Academy LMS.
• Contribute training for in‑person and virtual events (Sales Kick‑Off, Partner Summits, etc.).

Skills

Pre-sales

Training design

Networking basics

Stakeholder management

Large-scale projects

Presentation skills

Job description

Dragos, Inc. is seeking a Technical Enablement Manager to support its internal CX and Channel Partner technical sales teams.

The role focuses on creating and delivering technical content, tools, and programs to help teams ramp quickly and perform at a high level in a fast‑growing cybersecurity SaaS environment. You will work cross‑functionally with Sales Enablement, Solutions Architect, Partner, and Product teams to close knowledge gaps, maintain labs and demos, and drive process improvements