Remote Technical Enablement Lead

Doppel; United States; Remote; USD 140,000 - 150,000; Full time

Job summary

Doppel Inc. is seeking a Technical Enablement Manager to own technical readiness for our customer-facing teams and scale hands-on learning through labs, workshops, and real-time coaching.

You’ll partner with Product, Engineering, and Customer Success to deliver practical training, certifications, and readiness programs that support major launches like Email Security, while using AI tools to drive impact across a fast-moving, remote-first organization.

Qualifications

• 7+ years in technical enablement or related field.
• Strong SaaS/cybersecurity/AI/trust & safety background preferred.
• Experience creating hands-on labs, certifications, assessments, and onboarding programs.
• Ability to simplify complex concepts and teach them in a clear, practical way.
• Experience partnering with Product, Engineering, Solutions Engineering, Customer Success, or subject matter experts.
• Experience using data to identify gaps and demonstrate impact.
• Comfort using AI tools to scale learning.

Responsibilities

• Own technical enablement for SE, CS, and technical audiences across the organization, defining what technical readiness looks like for each role and building the programs that get teams there.
• Design, build, and deliver technical learning paths, hands-on labs, certifications, assessments, and supporting enablement materials.
• Deliver technical onboarding that helps new hires build product proficiency and ramp quickly, with clear milestones, practice, and validation along the way.
• Run live workshops, office hours, deep-dive sessions, and hands-on training that deepen product and technical expertise across teams.
• Own technical release readiness for new products, features, and product changes, including readiness programs for major launches such as Email Security.
• Identify readiness gaps across SE and CS teams and build programs, coaching, and reinforcement that measurably improve proficiency over time.
• Partner closely with Product Managers, Engineering, subject matter experts, and cross-functional stakeholders to capture knowledge and keep technical training content accurate and current.
• Translate complex technical concepts into clear, practical learning experiences for different audiences and skill levels.
• Leverage AI tools, simulations, and role-play scenarios to scale practice, coaching, and readiness validation.
• Use feedback, assessments, certifications, and participation data to measure impact and continuously improve technical enablement programs.

Skills

Technical enablement

Solutions engineering

Technical training

Sales engineering enablement

SaaS

Job description

Doppel Inc. is seeking a Technical Enablement Manager to own technical readiness for our customer-facing teams and scale hands-on learning through labs, workshops, and real-time coaching.

You’ll partner with Product, Engineering, and Customer Success to deliver practical training, certifications, and readiness programs that support major launches like Email Security, while using AI tools to drive impact across a fast-moving, remote-first organization.