Technical Enablement Manager

Cacheflow; United States; Remote; USD 85,000 - 110,000; Full time

Job summary

Cacheflow is hiring a Technical Enablement Manager to create programs and learning experiences for technical sellers, such as Solutions Engineers and Solution Architects. You will work closely with the Customer Solutions team to ensure they have the resources needed to sell effectively.

You will be responsible for designing onboarding processes, developing training materials, and running ongoing enablement programs. A solid understanding of AI tools and strong communication skills are essential for this role.

Qualifications

• 2–4 years of experience in technical enablement or similar roles.
• Proven ability to design and facilitate training for technical audiences.
• Hands-on experience using AI in your own work.

Responsibilities

• Design and deliver onboarding for technical seller personas.
• Build materials and assessments for new technical sellers.
• Develop a library of technical enablement content.

Skills

Technical aptitude

Strong written and verbal communication skills

Experience using AI tools

Job description

Coder is hiring a Technical Enablement Manager to build the programs, content, and learning experiences that help our technical sellers do their best work. You will support Solutions Engineers, Solution Architects, CSMs, and TAMs with practical enablement that makes complex technical conversations clearer, sharper, and more effective.

Reporting to the Head of Sales Enablement, you will partner closely with Customer Solutions to understand what technical sellers need in the field. You will turn that insight into onboarding, training, technical content, and AI-enabled workflows that help our teams learn faster and sell with confidence.

What you’ll do here

• Design and deliver specialized onboarding for technical seller personas, including Solutions Engineers, Solution Architects, CSMs, and TAMs.

• Build sessions, materials, and assessments from scratch so new technical sellers ramp with clarity and confidence.

• Develop and maintain a library of technical enablement content, including demo guides, technical objection handling frameworks, competitive technical positioning, hands‑on labs, and field‑ready reference materials.

• Run ongoing enablement programs for the technical seller community, including regular training sessions, product update briefings, and skill‑building workshops tied to real deal scenarios.

• Partner closely with the Customer Solutions team to understand what technical sellers need in the field.

• Translate field needs into practical programs, useful content, and repeatable learning experiences.

• Use AI tools to build smarter workflows, accelerate content creation, and find new ways to support technical sellers more efficiently.

• Stay deeply curious about Coder’s product and the technical landscape around it.

• Build enough product fluency to be credible in a room with Solutions Engineers, Solution Architects, and technical customer teams.

What we’re looking for

• 2–4 years of experience in technical enablement, solutions engineering, technical training, or a role focused on enabling technical seller personas.

• Strong technical aptitude and curiosity. You do not need to be an engineer, but you should be comfortable learning a complex product and turning that knowledge into accurate, useful enablement.

• Proven ability to design and facilitate training for technical audiences.

• A practical approach to making complex concepts clear, memorable, and useful for practitioners.

• Hands‑on experience using AI in your own work, with strong opinions about where it helps teams move faster and where it does not.

• Strong written and verbal communication skills.

• The ability to create content that is technically credible, field‑ready, and built for practitioners.

• Comfort operating with limited structure in a fast‑moving, build‑from‑scratch environment.

• High ownership, strong judgment, and the ability to own your domain as a P3 individual contributor.

Bonus tacos if you have

• Prior experience in Solutions Engineering, Technical Account Management, or Customer Solutions.

• Experience enabling sellers in developer tools, infrastructure, cloud, DevOps, or platform engineering.

• Experience building onboarding programs from scratch for technical go‑to‑market teams.

Coder is a proud Equal Opportunity Employer

We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.