Technical Enablement Manager

Exa Labs; San Francisco (CA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Exa Labs is seeking a hands-on enablement leader to design and run technical onboarding for AEs and FDEs, translating deep product knowledge into practical content that accelerates ramp and deal qualification.

You will build scalable processes, collaborate with product and marketing, and apply AI-driven workflows to keep enablement fresh for varied industries and personas.

Qualifications

• 2-4 years in technical enablement or related roles.
• Strong technical aptitude and curiosity for complex products.
• Able to prototype demos and automate where useful.
• Experience designing trainings for both technical and sales audiences.
• Hands-on AI experience in daily work.

Responsibilities

• Design and run onboarding for AEs and FDEs with scalable materials.
• Own ongoing enablement, product training, and deal-focused scenarios.
• Translate new platform features into field-ready content and demos.
• Coach sellers on demo delivery through practice sessions.
• Build and maintain a library of enablement content and tools.
• Create self-service resources and scalable demo environments.
• Track usage and feedback to retire outdated content.
• Leverage AI to build smarter workflows and accelerate work.

Skills

Technical enablement

Solutions engineering

Sales training

Content design

AI tooling

Tools

Demo tooling

AI tools

Job description

About the RoleExa sells a technical product to technical buyers, through a technical sales motion. Our AEs need to speak fluently about the product and our FDEs need enablement that matches their skill level and doesn't waste their time. You're the person who makes both of those true.You'll own technical enablement for the entire GTM org, both onboarding and everboarding. For FDEs, that means staying genuinely technical: demo excellence, POV/POC process, and raising the bar on what "good" looks like. For AEs, it means taking that same technical depth and translating it into something a seller can actually use as they navigate conversations with technical audiences, without losing the substance that makes it credible.This role reports into the Head of Revenue Enablement. We're building the enablement function from the ground up with a focus on scale. We're growing the GTM sales team quickly, so early months are about building the onboarding infrastructure at the same time you're running it. Built so it scales, stays repeatable, and keeps improving.

What You'll Do

• Design and run technical onboarding for new AEs and FDEs - sessions, materials, and assessments built from scratch so new hires ramp with real fluency, not just familiarity
• Own ongoing (everboarding) enablement: product training, update briefings, and skill-building tied to real deal scenarios
• Turn new platform capabilities into field-ready content within days of launch including translating technical features to value based narrative, technical objection handling, quick-reference guides, and demo scenarios across industries and personas
• Coach technical sellers on demo delivery through practice sessions and office hours
• Build and maintain a library of enablement content: demo guides, technical objection handling, competitive positioning, hands‑on labs, reference material for both technical and sales audiences
• Build the infrastructure that scales enablement without you in the room: self‑service resources, demo environments, content‑freshness automation
• Close the loop with product and product marketing by bringing back field signal on where sellers get stuck and what would unlock the next deal
• Track content usage and session feedback so you know what's working and what to retire
• Use AI tools to build smarter workflows and move faster, both in your own work and in what you build for the team

Who You Are

• 2-4 years in technical enablement, solutions engineering, sales engineering, technical training, or another role enabling technical seller personas
• Strong technical aptitude and curiosity. You don't need to be an engineer, but you're comfortable going deep on a complex product and turning that into accurate, credible enablement
• Comfortable building things yourself: prototyping a demo, scripting an automation, standing up a lightweight tool. You don't need to ship production code, but you can hold your own with people who do
• Proven ability to design and deliver training for both technical and sales audiences, and to translate between them
• Hands‑on experience using AI in your own work, with real opinions on where it helps and where it doesn't
• A builder's instinct for scale - you'd rather build a system once than run the same sessions manually forever
• Comfortable being one of the founding enablement hires - no playbook to inherit, building from scratch, moving fast

Nice to Have

• Experience building with LLM APIs or agent frameworks (tool use, MCP, etc.), beyond just prompting
• Experience delivering live technical training to mixed technical/non-technical audiences
• Familiarity with vector search, embeddings, or neural search concepts

Location:San Francisco (HQ) strongly preferred. Open to remote for the right candidate.

Exa is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, marital status, pregnancy or related conditions, criminal histories consistent with applicable law, or any other basis protected by applicable law.