Technical Enablement Engineer

livekit.com; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary and equity package

Health, dental, and vision benefits

Flexible vacation policy

Job summary

LiveKit is seeking a Technical Enablement Engineer to own the technical training program for a sales-focused team. You will build hands-on labs, define a clear learning path, and partner with engineering to keep content current.

In this role you will accelerate ramp times for AEs, SDRs, and presales engineers, helping customers understand LiveKit’s voice AI infrastructure and real-time systems. This is a builder-first, impactful position with direct impact on growth.

Qualifications

• Senior-level engineer or technical founder with production software experience.
• Experience teaching or enabling technical content to non-engineers (sales, SEs, or customers).
• Ability to explain complex technical concepts simply to any audience.
• Fast learner who ramps quickly on new technology.

Responsibilities

• Audit current knowledge among AEs, SDRs, and presales to identify gaps.
• Build core curriculum: LiveKit fundamentals, voice AI architecture, agents, and competitive landscape.
• Ship hands-on labs and sandboxes for real project work.
• Run technical onboarding for new AEs and SDRs; define learning path for presales/solutions architects.
• Certify demo and discovery readiness through hands-on exercises.
• Keep content current with every product release in collaboration with engineering.
• Measure ramp time, time to first technical convo, and seller confidence.

Skills

Technical Enablement

Sales Engineering

Curriculum Development

Public Speaking

Tools

WebRTC

Voice AI

LLM applications

Job description

ABOUT LIVEKIT

LiveKit is the default infrastructure layer for real-time AI — the platform that gives AI the ability to see, hear, and speak. From powering voice for millions of ChatGPT users to enabling drone teleoperation at Skydio and serving as the backbone for roughly 25% of 911 emergency calls in the U.S., LiveKit handles the real-time media layer that production AI applications depend on.

Over 300,000 developers and 5,000+ companies — from leading AI labs to Fortune 500 enterprises — run production workloads on LiveKit. We've raised $181M from investors including Index Ventures, Altimeter Capital, and Salesforce Ventures, and we're growing fast.

ABOUT THIS ROLE

Our product is deeply technical, and we sell into a brand-new category: voice AI infrastructure. As we grow our Sales team, our AEs, SDRs, and presales engineers need to understand how LiveKit works, and why real-time voice AI is hard, well enough to hold their own in a customer conversation.

We're hiring a Technical Enablement Engineer to own that. You'll build our technical training program from scratch, so ramp time doesn't depend on pulling engineers off the roadmap. You'll sit on the Sales team, report to our CRO, and have a direct line to the engineers building the product.

This is a hands‑on, builder‑first enablement role. You'll see the impact of your work directly in how fast new sellers ramp and how confident they are in front of customers.

You'll thrive here if you:

• - are known as the go-to person for tackling tough technical problems
• - can clearly explain complex technical concepts to people who aren't engineers
• - are a fast learner, frequently picking up new languages and tools

The best way to impress us is to build something with LiveKit and show us how you'd teach it to someone who has never touched it.

WHAT YOU'LL DO

• - Audit what AEs, SDRs, and presales know today and where deals stall on technical gaps
• - Build the core curriculum: LiveKit fundamentals, voice AI architecture, agents, and the competitive landscape
• - Ship hands‑on labs and sandboxes so sellers build something real, not just watch slides
• - Run technical onboarding for new AEs and SDRs, and create a clear technical learning path for presales and Solutions Architects
• - Certify demo and discovery readiness through hands‑on exercises
• - Keep technical content current with every product release, working directly with engineering and product
• - Measure what matters: ramp time, time to first qualified technical conversation, assessment pass rates, and seller confidence

WHO YOU ARE

• - A senior‑level engineer or technical founder who has shipped production software
• - You've taught or enabled technical content to non‑engineers (sales, SEs, or customers) and have a track record to show for it
• - You can explain complex technical concepts simply, to any audience
• - You're a fast learner who ramps quickly on new technology

NICE TO HAVE

• - Ex‑technical founder
• - Experience with voice AI, WebRTC, real‑time systems, or LLM applications
• - Built a curriculum, bootcamp, or certification program
• - Ran SE or AE onboarding at a dev‑tools or infrastructure company

OUR COMMITMENT TO YOU

• - An opportunity to build something truly impactful to the world
• - Competitive salary and equity package
• - Health, dental, and vision benefits
• - Flexible vacation policy

LiveKit is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable law. If you require a reasonable accommodation during the application or interview process, please contact [e-mail].