Technical Editor III

Autozone; California (MO); Hybrid; USD 47,000 - 79,000; Full time

Job summary

An established industry player is seeking a motivated individual with a strong automotive background for a hybrid role. This position focuses on editing and classifying automotive content while ensuring data quality and providing technical support. The ideal candidate will thrive in a collaborative environment, utilizing proprietary software to manage content and assist customers. With a commitment to diversity and inclusion, this company offers a dynamic workplace where your contributions will directly impact the automotive software industry. If you are detail-oriented and passionate about automotive technology, this opportunity is perfect for you.

Qualifications

• Strong understanding of automotive technology and software proficiency.
• Excellent communication skills for internal and external support.

Responsibilities

• Edit and categorize automotive information according to company standards.
• Conduct quality checks and provide technical support for automotive systems.

Skills

Automotive Knowledge

Technical Support

Quality Control

Microsoft Office Suite

Problem-Solving Skills

Communication Skills

Education

High School Diploma or equivalent

Tools

ALLDATA Software

Job description

Hybrid role: 3 days a week in office in Elk Grove, CA; no remote capabilities

ALLDATA is the industry’s #1 choice for unedited OEM automotive repair and collision information. Founded in 1986, the Elk Grove, California-based company has more than 115,000 subscribers worldwide who rely on access to OEM-accurate information and procedures for safe and accurate repairs. More than 400,000 technicians trust ALLDATA’s industry-leading software solutions for faster diagnostics, updated OEM information covering 95% of vehicles on the road today, and simpler shop management. Supported by our parent company, AutoZone, we are an employer of choice for those passionate about working for a leader in the automotive software industry.

Position Summary:

We are seeking a highly motivated and detail-oriented individual with strong automotive knowledge and/or background. The primary responsibilities include editing and classifying automotive content, ensuring data quality, and providing technical support.

Position Responsibilities (Other duties may be assigned):

1. Content Editing & Classification: Edit and categorize automotive information according to company standards.
2. Quality Control: Conduct thorough quality checks on all content.
3. Documentation: Create, review, and update technical documentation.
4. Software Proficiency: Utilize ALLDATA's proprietary software for content processing, task management, and project workflow.
5. Technical Support: Research and answer technical questions related to automotive systems and ALLDATA products.
6. Teamwork: Collaborate effectively within a team environment and participate in various projects.
7. Customer Service: Assist internal and external customers with inquiries and support.
8. Communication: Maintain clear and concise communication (written and verbal).

Position Requirements:

• High School Diploma or equivalent
• Strong understanding of automotive technology
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite and computer skills
• Ability to learn new software and adapt to changing priorities
• Strong problem-solving, organizational, and time-management skills
• Ability to work independently and as part of a team

Physical Demands:

• Primarily sedentary role with occasional light lifting
• Frequent computer use and communication via phone and email

The salary range for this position is $47,200 - $78,800. When extending an offer of employment, ALLDATA considers factors such as the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, company financials, as well as external market and organizational considerations. ALLDATA values and is committed to diversity, equity, and inclusion.

Compensation Range (USD): MIN $47,200 - MID $63,000 - MAX $78,800