Technical Editor & Document Specialist (Remote)

Serco; Jackson (MS); A distancia; USD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Flexible hours

Descripción de la vacante

Serco Inc. invites applications for a full-time Technical Editor & Document Support Specialist to edit, format, and prepare client-facing technical and operational documents.

You will collaborate with program management, operations, quality, and technical teams to ensure documents are clear, consistent, and compliant with contractual standards. Ideal candidates have experience editing complex documents, coordinating reviews, and managing versions in deadline-driven environments; federal contract

Formación

• Bachelor’s degree in English, Communications, Technical Writing, Business Administration, Public Administration, or related field, plus at least two years of relevant experience.
• At least six years of relevant experience may substitute for a degree.
• Demonstrated experience reviewing and editing client-facing deliverables.
• Proficiency in Microsoft Word, including Track Changes, comments, styles, templates, automatic numbering, tables of contents, cross-references, and section formatting. Working knowledge of PowerPoint and Teams.
• Exceptional attention to detail and organizational skills.
• Ability to manage multiple priorities and work independently with minimal supervision.
• Strong written and verbal communication skills.

Responsabilidades

• Technical editing and quality review of client documents, including SOPs, plans and reports, white papers, briefing materials, training and operational documentation, and process guides.
• Ensure documents comply with templates, formatting standards, and style requirements; improve clarity and consistency while preserving meaning.
• Coordinate technical questions with authors and subject matter experts; maintain consistent tone and terminology; flag conflicting information for resolution.
• Deliverable development support: assist authors from drafting through final submission; assist with document assembly and formatting; coordinate reviews using tracked changes and comments; incorporate approved updates.
• Review documents against contract requirements, quality standards and approval checklists; flag gaps for resolution by responsible owners.
• Review and update SOPs, process maps, workflows, and guidance documents; keep documentation current and aligned with procedures; support periodic reviews and process improvements.
• Document control and compliance: maintain document repositories and version control; support tracking and approval workflows; ensure required approvals and revision histories are complete; assemble final client submission packages.
• Program support: assist with special projects, audits, operational assessments, and quality improvement initiatives; participate in document review meetings as needed.

Conocimientos

Technical editing

Editorial review

Document formatting

Track Changes

Microsoft Word

PowerPoint

Team collaboration

Attention to detail

Organizational skills

Multitasking

Educación

Bachelor’s degree in English/Communications/Technical Writing/Business Administration/Public Administration or related field

Herramientas

SharePoint

Confluence

Box

AI editing tools

Descripción del empleo

Serco Inc. invites applications for a full-time Technical Editor & Document Support Specialist to edit, format, and prepare client-facing technical and operational documents.

You will collaborate with program management, operations, quality, and technical teams to ensure documents are clear, consistent, and compliant with contractual standards. Ideal candidates have experience editing complex documents, coordinating reviews, and managing versions in deadline-driven environments; federal contract