Technical Documentation and Training Specialist

Prattwhitney

Woburn (MA)

On-site

USD 87,000 - 165,000

Full time

3 days ago
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Benefits offered by this job

Medical, dental, vision
401(k) match
Flexible work schedules
Relocation assistance

Job summary

RTX in Woburn, MA is seeking a Technical Documentation and Training Specialist to develop and maintain operations and maintenance training content for GLOBUS systems. The role involves preparing manuals, coordinating with engineers, and delivering instructor-led training onsite.

Qualified candidates have a university degree or equivalent with 5+ years of related experience (or an advanced degree with 3+ years), strong communication and documentation skills, and familiarity with DoD programs and

Qualifications

  • University degree or equivalent experience with 5+ years in relevant work, or an advanced degree with 3+ years.
  • Experience in training delivery, training development, and/or technical manual development.
  • Experience writing/editing technical or non-technical documentation in military or civilian settings.

Responsibilities

  • Develop and maintain training content (presentations and materials).
  • Assess engineering data for impacts on training content.
  • Create and maintain technical manuals (theory, operations, maintenance, schematics, parts lists).
  • Support customer meetings, IPRs, CRM adjudication, peer reviews, validation for training materials.
  • Generate monthly program metrics for reviews and contract deliverables.
  • Research technical docs and SME input to design learning solutions.
  • Deliver instructor-led training and evaluate training effectiveness.
  • Interface with DoD and partners to optimize products and ensure compliance.

Skills

Training delivery
Training development
Technical manual development
Strong communication
Presentation skills

Education

University Degree or equivalent experience
Advanced Degree in related field

Tools

Adobe
Microsoft 365

Job description

Date Posted: 2026-10-01 Country: United States of America Location: US-MA-WOBURN-WB2 ~ 225 Presidential Way ~ GODDARD BLDG Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: Secret - Current Security Clearance Status: Active and existing security clearance required on day 1 At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

The Systems Engineering and Test Capabilities (SE&TC) Life Cycle Engineering (LCE) Long Range Radars department is seeking a Technical Documentation and Training Specialist to work onsite in Woburn, MA. Life Cycle Engineering (LCE) is responsible for ensuring our products are Safe, Reliable, Maintainable and delivered on time, Life Cycle Engineering consists of multiple disciplines that support engineering, our program offices and our customers. Our Life Cycle Engineering disciplines participate in the total life cycle of our products from conception to deactivation. Our focus area is product support, including the following disciplines: Reliability, System Safety, and Supportability. As the Technical Documentation & Training Specialist, you'll be assigned to the GLOBUS program and will be responsible for the maintenance of technical manuals course materials, and training conduct pertaining to the operation and maintenance of the GLOBUS systems and subsystems in accordance with contract requirements. The role also includes administrative support of other GLOBUS Sustainment and Modernization Team members to facilitate innovative and trusted solutions that optimize the efficiency and effectiveness of the Air & Space Defense System's products and services over their life cycle.

What You Will Do
  • Develop and maintain operations and maintenance training technical content, including presentations and accompanying materials.
  • Assess engineering data for impacts to existing technical content.
  • Create and maintain technical manuals, including content addressing system functional theory, operations, preventive and corrective maintenance, schematics, and illustrated parts breakdowns, utilizing compiled technical reports, drawings, and parts lists.
  • Support customer meetings, In-Process Reviews (IPRs), Comment Resolution Matrix (CRM) adjudication, Peer Reviews, and validation requirements for training and technical manual related materials.
  • Generate monthly metrics to support program reviews, customer/partner data requests, and Contract Deliverable Requirements List (CDRL) submittals.
  • Research technical documentation, engineering personnel input, and other subject matter experts to design effective learning and documentation solutions.
  • Deliver instructor-led classroom training to stakeholders as required.
  • Conduct training sessions and assist in evaluating the effectiveness of training activities and materials.
  • Interfacing with the DoD customer and international partner to optimize products and solutions in support of achieving maximum Operational Readiness and compliance to contractual requirements as well as establishing open communications and building trust.
Qualifications You Must Have
  • A University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience.
  • Experience in training delivery, training development, and/or technical manual development.
  • Experience in creating or editing written technical or non-technical documentation in a military or civilian environment.
Qualifications We Prefer
  • Ability to analyze technical documentation and training materials while working independently and collaborating across multiple engineering disciplines.
  • Strong communication, organizational, and presentation skills, with proficiency in Adobe and Microsoft 365 applications.
  • Experience writing to military specifications and familiarity with radar, sensor systems, or other advanced electronic systems, particularly within DoD programs.
  • Demonstrated success in managing competing priorities, tasks, and commitments in dynamic environments, including Agile project support.
  • Master Instructor or Master Training Specialist Certification, or equivalent training expertise, with a self-driven approach to ownership of training and technical manual projects.
What We Offer

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligibility- Relocation assistance available. Please consider the following role type definition as you apply for this role.

Benefits
  • Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
  • Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
  • Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.
  • Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

Privacy Policy and Terms. RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.

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