Technical Deployment Specialist

Planhat; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Planhat is seeking Technical Deployment Specialists to support mid-market customers by translating business requirements into technical solutions. This role requires strong business acumen coupled with technical aptitude, familiarity with APIs, and potential knowledge in tools like Salesforce and Hubspot.

The ideal candidate is a self-starter with problem-solving skills and a desire to learn in a fast-paced environment. Salary ranges from ~$90,000 to $130,000 OTE annually, depending on location and experience.

Qualifications

• Self-starter with a passion for learning and curiosity.
• Ability to translate business requirements into technical solutions.
• Comfort with APIs and data migrations.

Responsibilities

• Support mid-market customers as part of the deployment team.
• Work closely with Deployment strategists.
• Drive technical implementations to meet customer objectives.

Skills

Business acumen

Technical aptitude

Problem-solving

Knowledge of APIs and webhooks

Salesforce Admin knowledge

Tools

Salesforce

Hubspot

Zapier

Snowflake

BigQuery

Job description

Overview

Your mission is to unleash the full power of Planhat for global software businesses.

Team

We are one of the most versatile teams at Planhat. We work with clients across different industries, and team up with our colleagues across sales and product. We work alongside our customers at every stage of the client lifecycle:

• Work with sales to build a POC for the C‑suite at an EduTech company, teasing the most insightful metrics dashboard they've ever seen
• Help a FinTech startup struggling with data across many systems sync their data seamlessly into Planhat
• Take a PropTech company's key processes from spreadsheets and forms into Planhat, not only designing automation steps; but also flagging churn risk and identifying growth opportunities

We are an eclectic bunch. Our backgrounds include sales engineering, solutions architects, customer support, customer success, management consulting, and project management.

Some of us had a technical background before joining and experience with tools like Salesforce, Hubspot, Zapier, or data warehouses (Snowflake, BigQuery); but many of us transitioned from commercial roles, wanted to get deeper into products, and are self‑taught technically.

Technical Deployment Specialists

Our Technical Deployment Specialists support our mid‑market customers and work closely with our Deployment strategists.

Competencies

We are not obsessed about years of experience; we look for something deeper. The main thing is business acumen, coupled with technical aptitude (especially automation and AI). You probably know how to read a P&L statement, and have programmed “hello world”. This role is all about creating tangible business value, not getting lost in technical details. In short, you are someone who translates business requirements into results.

• Self‑starter: you enjoy learning, you’re curious, you like a fast pace, you jump onto business and technical calls, quickly understand people’s objectives, then figure out an efficient technical implementation; your comfort zone is constantly expanding
• Technical knowledge meets business acumen: you know your way around APIs, webhooks, data migrations, customer objectives, and deadlines (or you’re a fast learner technically, with strong commercial/consulting credentials). Salesforce Admin knowledge would be a plus
• Problem solver: you’re structured, you like logical challenges, and you also know when you’re heading down a rabbit hole (it happens!)

Trajectory

If you are an over‑performer and the 'go-to' person in your team, then you'll fit right in here. Planhat is a great place to unleash your potential; we encourage you to own new initiatives that add value. Successful Technical Deployment Leads have numerous career‑path opportunities, such as senior leadership roles, international expansions, switching departments (product, support), and driving strategic projects.

Salary range depends on location and experience, ranging between ~$90,000 and $130,000 OTE per year.