Technical Deployment Lead

Planhat; New York (NY); On-site; USD 90,000 - 160,000; Full time

Job summary

Planhat is searching for a Technical Deployment Lead to unleash the full potential of its solutions for global software businesses. You'll work alongside clients, providing insights and creating effective implementation strategies.

The ideal candidate possesses strong business acumen and technical knowledge, enabling them to translate customer objectives into tangible results. Join us in a role that promises career growth and diverse opportunities.

Salary range depends on location and experience, with potential earnings between ~$90,000-$160,000 OTE per year.

Qualifications

• Curious self-starter who enjoys learning in a fast-paced environment.
• Ability to translate business requirements into technical implementation.
• Structured problem solver comfortable with logical challenges.

Responsibilities

• Engage with clients to deploy Planhat solutions effectively.
• Collaborate with sales to create compelling proof of concepts.
• Support enterprise customers as a Technical Deployment Lead.

Skills

Business acumen

Technical aptitude (automation and AI)

Problem-solving

APIs knowledge

Salesforce Admin knowledge

Tools

Salesforce

Hubspot

Zapier

Data Warehouses (Snowflake, BigQuery)

Job description

Your mission is to unleash the full power of Planhat for global software businesses.

Team

We are one of the most versatile teams at Planhat.

We work with clients across different industries, and team up with our colleagues across sales and product. We work alongside our customers at every stage of the client lifecycle:

• Work with sales to build a POC for the C-suite at an EduTech company, teasing the most insightful metrics dashboard they've ever seen
• Help a FinTech startup struggling with data across many systems sync their data seamlessly into Planhat
• Take a PropTech company's key processes from spreadsheets and forms into Planhat, not only designing automation steps, but also flagging churn risk and identifying growth opportunities

We are an eclectic bunch. Our backgrounds include sales engineering, solutions architects, customer support, customer success, management consulting, and project management.

Some of us had a technical background before joining, and experience with tools like Salesforce, Hubspot, Zapier, or Data Warehouses (Snowflake, BigQuery); but many of us transitioned from commercial roles; we wanted to get deeper into products, and are self-taught technically.

Our Technical Deployment Leads support our largest enterprise customers, this is our elite team.

Competencies

We are not obsessed about years of experience, we look for something deeper.

The main thing is business acumen, coupled with technical aptitude (especially automation and AI). You probably know how to read a P&L statement, and have programmed “hello world”.

You get that this role is all about creating tangible business value, not getting lost in technical details. In short, you are someone who translates business requirements into results.

People are always sending things your way because you just seem to 'get it'. You get stuff to work, often better than people were picturing. We’re not looking for a tickbox of years of experience. Some of the things we value are:

• Self-starter: you enjoy learning, you’re curious, you like a fast pace, you jump onto business and technical calls, quickly understand people’s objectives, then figure out an efficient technical implementation, your comfort zone is constantly expanding
• Technical knowledge meets business acumen : you know your way around APIs, webhooks, data migrations, customer objectives, and deadlines (or you’re a fast learner technically, with strong commercial/consulting credentials), Salesforce Admin knowledge would be a plus
• Problem solver: you're structured, you like logical challenges, and also know when you're heading down a rabbit hole (it happens!)

Trajectory

If you are an over-performer and the 'go-to' person in your team; then you'll fit right in here.

Planhat is a great place to unleash your potential, we encourage you to own new initiatives that add value.

Successful Technical Deployment Leads have numerous career path opportunities. Senior leadership roles, international expansions, switching departments (product, support); as well as driving strategic projects.

Salary range depends on location and experience, range between ~$90,000-$160,000 OTE per year.