Technical Delivery Manager

Reltio; United States; On-site; USD 114,000 - 211,000; Full time

Job summary

Reltio, an SAP Company, is seeking a project manager to define, prioritize, and deliver projects in Professional Services. The role involves managing customer-facing and partner-facing processes to enhance efficiency and profitability.

The ideal candidate will have a Bachelor’s degree and at least 5 years of experience managing enterprise-level projects. Responsibilities include team leadership, project governance, and engagement management.

The position offers a competitive salary range between $114,000 and $211,000 USD, depending on experience and qualifications.

Qualifications

• 5-8 years of enterprise-level experience in project management.
• Ownership of at least 2 end-to-end implementations of Enterprise MDM software applications.
• Ability to travel up to 50%.

Responsibilities

• Overall project governance and success.
• Lead teams of architects, consultants, and developers.
• Manage several engagements concurrently.

Skills

Project management

Enterprise MDM software applications

Cloud integration tools

Java

Analytical skills

Education

Bachelor of Science degree in Business, Engineering, or equivalent

Tools

Informatica

SAP

Oracle

SnapLogic

Mulesoft

Job description

At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.

Job Summary

In this strategic role within Professional Services, you would define, prioritize, manage, and deliver a portfolio of projects that will reduce implementation timelines while improving quality, efficiency, and profitability for Reltio, our channel partners, and our customers. The role covers all customer-facing, partner-facing, and internal processes within Professional Services.

Job Duties and Responsibilities

• Overall project governance and success, including management of Reltio activities, deliverables, and sign-offs
• Adherence to The Reltio Way Delivery Methodology
• Lead teams of architects, consultants, and developers, onshore and offshore, remote and on-site, through the successful delivery of Reltio capabilities
• Manage several engagements concurrently
• Proactively manage each engagement’s financials, scope, schedule, and status on an ongoing basis
• Management of customer product issues and enhancement requests
• Infrastructure and platform oversight, including escalation of product issues
• Coordination with Product Management, Customer Success, Dev Ops, and Engineering if needed
• Develop meaningful, trusted relationships with partner resources
• Develop meaningful, trusted advisor relationships with Customer executives
• Communicate technical and business concepts to non-technical audiences
• Be the face of Reltio to each Customer on a day-to-day basis
• Identify upsell and cross-sell opportunities at your engagements
• Develop repeatable assets such as methodologies, tools, and templates for the betterment of the practice
• Other duties and responsibilities as assigned.

Skills You Must Have

• Bachelor of Science degree in Business, Engineering, or equivalent
• At least 5-8 years of enterprise-level experience in project management, leading and delivering moderate to complex solutions
• Ownership of at least 2 end-to-end implementations of Enterprise MDM software applications such as Informatica, SAP, Oracle or equivalent
• Technology experience or awareness in the following:
• MDM solutions
• Web Services, XML, SOAP, REST
• Cloud integration tools, including SnapLogic, Mulesoft, or Informatica
• Object-Oriented software application design and development - Java
• Ability to travel up to 50% (Depends on the situation - some weeks 0%, some weeks 80%)
• Managing multiple customer projects simultaneously with onshore/offshore teams
• Excellent problem-solving, critical thinking, analytical, and development skills
• Master Data Management business use cases, capabilities delivered, value created, and opportunities uncovered
• Advanced analytics business use cases, capabilities delivered, value created, and opportunities uncovered
• Machine learning, artificial intelligence business use cases, capabilities delivered, value created, and opportunities uncovered
• Software as a Service / Cloud delivery

Skills That Are Nice to Have

• Financial Force PSA knowledge a plus

Benefits & Compensation

Overall Market Range: $114,000 - $211,000 USD

Equal Employment Opportunity Statement

Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.