Technical Delivery Manager

Reltio; United States; On-site; USD 114,000 - 211,000; Full time

Job summary

Reltio is seeking a Project Manager within Professional Services to manage project governance and deliver successful implementations. The role involves leading teams and maintaining strong relationships with partners and customers.

The ideal candidate has 5-8 years of experience in project management and expertise in Enterprise MDM software. Compensation is competitive, with a market range between $114,000 and $211,000 USD.

Qualifications

• 5-8 years of enterprise-level experience in project management.
• Experience with end-to-end implementations of Enterprise MDM software.
• Technology experience in ERP, accounting systems, and MDM solutions.

Responsibilities

• Manage overall project governance and success.
• Lead teams onshore and offshore for delivery.
• Proactively manage financials, scope, and schedule.

Skills

Project management

Agile Scrum

Problem-solving skills

Master Data Management

Cloud integration tools

Education

Bachelor of Science in Business or Engineering

Tools

SAP

Oracle

Java

Job description

Job Summary

In this strategic role within Professional Services, you would define, prioritize, manage, and deliver a portfolio of projects that will reduce implementation timelines while improving quality, efficiency, and profitability for Reltio, our channel partners, and our customers. The role covers all customer-facing, partner-facing, and internal processes within Professional Services.

Job Duties and Responsibilities

• Overall project governance and success, including management of Reltio activities, deliverables, and sign-offs
• Adherence to The Reltio Way Delivery Methodology
• Lead teams of architects, consultants, and developers, onshore and offshore, remote and on-site, through the successful delivery of Reltio capabilities
• Manage several engagements concurrently
• Proactively manage each engagement’s financials, scope, schedule, and status on an ongoing basis
• Management of customer product issues and enhancement requests
• Infrastructure and platform oversight, including escalation of product issues
• Coordination with Product Management, Customer Success, Dev Ops, and Engineering if needed
• Develop meaningful, trusted relationships with partner resources
• Develop meaningful, trusted advisor relationships with Customer executives
• Communicate technical and business concepts to non-technical audiences
• Be the face of Reltio to each Customer on a day-to-day basis
• Identify upsell and cross-sell opportunities at your engagements
• Develop repeatable assets such as methodologies, tools, and templates for the betterment of the practice
• Other duties and responsibilities as assigned.

Skills You Must Have

• Bachelor of Science degree in Business, Engineering, or equivalent
• At least 5-8 years of enterprise-level experience in project management, leading and delivering moderate to complex solutions
• Ownership of at least 2 end-to-end implementations of Enterprise MDM software applications such as Informatica, SAP, Oracle or equivalent
• Technology experience or awareness in the following:
  • ERP, accounting systems, provisioning systems
  • MDM solutions
  • NoSQL, Graph databases, JSON
  • Web Services, XML, SOAP, REST
  • Cloud integration tools, including SnapLogic, Mulesoft, or Informatica
  • Object-Oriented software application design and development - Java
• Ability to travel up to 50% (Depends on the situation - some weeks 0%, some weeks 80%)
• Deep program/project management skills, including Agile Scrum
• Managing multiple customer projects simultaneously with onshore/offshore teams
• Excellent problem-solving, critical thinking, analytical, and development skills
• Master Data Management business use cases, capabilities delivered, value created, and opportunities uncovered
• Advanced analytics business use cases, capabilities delivered, value created, and opportunities uncovered
• Machine learning, artificial intelligence business use cases, capabilities delivered, value created, and opportunities uncovered
• Software as a Service / Cloud delivery

Skills That Are Nice to Have

• Financial Force PSA knowledge a plus
• PMP Certification a plus
• MBA a plus

Compensation

Overall Market Range: $114,000 – $211,000 USD

EEO Statement

Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.